Boost Mobile offers a mixed experience for its customers. On one hand, the service is highlighted by friendly and knowledgeable employees who provide great customer service. One customer praised an employee for assisting with their payment issues, indicating that the staff is helpful and dedicated. However, there are concerns regarding the company's practices. Existing customers expressed frustration over having to pay a $40 activation fee for a new SIM card, even though they were already using Boost Mobile services. This charge was considered uncustomer-friendly, especially when compared to experiences with other carriers. Overall, while the staff at Boost Mobile receives high marks for their service, the company's policies may leave some customers feeling dissatisfied.
They always find a way to promise you the world and sneakily charge you double for the privilege.
December 2023
This cool Serbian, not like the others, is unique, if you don't have enough money, they fix your car and give you time to wait for payment, it's great.
March 2023
The employee was AMAZING really explained how and what I was buying really recommended for a good service.
