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December 2021 by Angela H.
Incredible LAZY people work at this store in Pittsburg, CA. Went to door/window dept for a garage dead bolt. The guy behind the desk was on his cell txting someone and I had to wait for him to finish his txt. He finally looked at me and I just had to tell him what I wanted. He pointed to the dead bolts, I ask if ALL parts I need in the package. He just pointed and said that is it. The package say all I need is a screwdriver. I get home and there are NO bolts. That a 20 minutes drive back to Home Depot in Pittsburg, CA. I was so mad. Called store manager and explain what happen and that this guy was not doing home depot any favors with his lazy work attitude. 12/24/2021
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April 2020 by Judy Perry
I made an order on your website because of your Free Curbside Pickup. It was a disaster! We pulled into your special marked parking spaces and called the number, then I waited and waited AND waited while the phone rings – for 15 minutes the phone rang and no answer.
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June 2019 by Aprilyn P.
All I was looking for was a wooden yardstick. Went online and said there were 111 in stock at this location. Even stated I could pick it up if bought online. I decided to just go in and buy it instead of purchasing online. I get there and everyone I went to for guidance as to where I can find the yard stick just told me they were sold out. Only 1 lady tried to help me find someone who she thought could help me. Turns out everyone I was directed to was just lazy to help me find a dang wooden yardstick. Never coming back to this location, no help AT ALL.
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June 2019 by Dornessiea V.
Just a question... Wondering if anyone else has experienced unauthorized charges on their credit or debit cards shortly after using them at the store. I visited this location used my debit card for a purchase and within a couple hours there were 2 $90+ unauthorized charges on my card. Curious if there has been any similar occurrences.
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June 2019 by Jeff F.
Super calm, professional, and very attentive. Evelyn is so good in what she does. She deserves every praise. Thank you Evelyn for your help.
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May 2019 by Shannon L.
Today 5/24/19 my 19 year old daughter went in to get some wood for her bed, she needed help with measurements and cutting it. She was in the lumber Dept and a grown man on a forklift drove by and she asked for help, he was so incredibly rude an disrespectful to her she called me in tears. She had never been treated so poorly by someone. As a parent I Immediately called up there demanding to speak to the manager in the lumber department the gentleman who answered the phone stated the manager was not available at the time but he could hear how upset I was and was able to not only calm me down but find my daughter and help her. Human kindness is free and the young man who assisted my daughter was so kind and I appreciate his work ethic and him as a person. His apron read Lamar, hopefully he was wearing his correct apron because he deserves 5 stars and to be acknowledged by his manager! Thank you so much for your kindness today!!!
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May 2019 by Susan E.
Last 2 times I have gone to Pittsburg Home Depot the employees are so rude act like they hate being there. Never smile and certainly do not help you. Both times I left, went to ACE got friendly and useful help. NEVER going back to Pittsburg Home Depot if that is the best they can do for employees, no need to return.
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March 2019 by Cyn R.
I'm in the works of building a football goal post for a football themed party so I came into Home Depot in hopes that I would find the right items for this DIY project. I came in by myself with just an ounce of knowledge on how I would make the goal post but I was totally optimistic. I knew I needed some sort of piping in order to create this football goal but I wasn't exactly sure what kind of piping. While I was in the piping aisle I was assisted by two Home Depot employees by the names of Vince and Avi. And, thank goodness for these two employees! They were both extremely helpful and understanding when I told them about my DIY project. As a woman (who never steps foot inside of Home Depot) I am beyond thankful that these employees had patience and were willing to help me execute my idea! Avi exceeded my expectations and I am truly thankful that he took the time to help me.
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February 2019 by Roxanna Sewell
Thee employees including the managers are unprofessional and rude to their customers.
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February 2019 by Judy Nelson
I don't recommend them today! I've been trying to get part of my carpeting order switched for the last two days, and apparently the supervisor is never there and they're the only ones that can make the change. I've left multiple messages only to be told that the supervisor will call me, but he/she doesn't, or hasn't yet. Trying to call them is an absolute joke unless you just love to be put on hold, transferred, put on hold again, transferred again for fun, and then throw in a disconnect for fun. It's nuts.
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January 2019 by Manoo R.
Home Depot from Pittsburg one of the worst place to have a business horrible service route employees I spent $4000 for flooring the mess up everything please don't go to Home Depot Pittsburg horrible service horrible . Sucks management where route don't go there please after they get your money change everything please don't go there very bad business .
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December 2018 by Christye G.
FALSE ADVERTISING!!!! Just called Pittsburg CA. Location and was told they DO NOT DELIVER. Oh and the rep I spoke with had an "oh well" attitude degenerate I told her it was on the website that they did! WTH!! As a regular customer to this store I expect honestly and good customer service if nothing else! THIS IS ON THEIR WEBSITE Tree Delivery on Fresh-Cut Christmas Trees Embrace the holiday season and deck the halls with festive indoor and outdoor Christmas decorations. We provide a wide array of artificial Christmas trees in various shapes and sizes so you can choose the one that fits perfectly in your home. Our pre-lit trees offer the ultimate convenience, while an unlit tree provides some creative freedom. Leave your neighbors in awe with dazzling Christmas lights, ranging from energy-efficient LED strands to spotlights and projectors. You can also add yard inflatables to complement your lights and boost your seasonal curb appeal. Create a warm, merry atmosphere in your home with our huge selection of Christmas wreaths and garlands. Be sure to take advantage of free delivery on select holiday décor when purchased online, as well as our free delivery on fresh-cut Christmas trees now available online. Home Depot Website advertises fresh cut tree delivery! Apparently this is a lie. I just called and they said they do not delivery. WTH.
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November 2018 by Ashley G.
Oh where to start..... Came in Nov 3rd to get a quote on a front door and closet doors. Got the closet doors ordered and 2 weeks later get a call saying they had arrived. Yeah that was a lie. Waited at the store for an hour while they tried to find my doors. They were no where to be found. A couple days later got the doors and everything was fine. Now the front door has been a different situation! Same day Nov 3 tries to schedule to have someone come measure. Well a week later still hadn't heard from anyone. Finally got someone to come out. Now it's been 3 weeks since and we still haven't even got the quote. I went into the store today and had someone print out the quote for me, which apparently they had but never gave us?! After a month of trying to order a new door we will not be going through Home Depot. The lack of communication and the level of confusion is ridiculous.
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November 2018 by Shirley C.
Extremely disappointed!!! I shop online to save time. Certainly didn't in this instance. I received a voicemail that the gloves I ordered (which online it said they were in) where not in stock. I was advised to call and see if they had a substitute it stock. Waited 10minutes to get an answer. I told her what happened and she put me on hold for another 15 minutes. Finally Sandy answered and asked if I was being helped (no... I thought I was?) Sandy resolved the problem in 2 minutes. THEY NEED MORE SANDYS!!!
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November 2018 by La Tasha Spikes
Very or customer service. Had to search high and low for assistance only for the person to give me the wrong information. Then asked three additional employees for the location of a specific item and each person sent me to the wrong area. I ended up leaving without making a purchase