Precision Edge is highly regarded for its excellent customer service and expert sharpening skills. Customers appreciate the quick and easy service, with many receiving their scissors back in as little as 25 minutes. The staff is friendly, knowledgeable, and treats customers with genuine kindness, making them feel valued. The business offers competitive prices for precise work on various items, including shears and old scissors that have been used for decades. Many reviews highlight the quality of the sharpening, describing the results as magnificent and the best they have ever received. The company also demonstrates a strong commitment to customer satisfaction, with generous return and shipping policies, and a reputation for lightning-fast service. Overall, Precision Edge combines quality, affordability, and excellent care, making it a trusted choice for sharpening needs.
I had sent out three shears and off the bat I have to say the service they put into the sharpening and being thoughtful of clients shears is amazing, they revived my shears like I first got them thank you guys I will definitely be returning
October 2025
The absolute best customer service in the Bay Area. Knowledgeable and very efficient
October 2024
Great customer service!!!!! I sent the wrong item and they fix my mistake. There are still good people in this world and this company really is amazing. Ive also had great success with sharping with them. Would recommend 100%.