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April 2023 by Julissa V.
Extremely pleased with the service I received here. I called them several times asking questions the same women answered each time and she was absolutely so pleasant and wasnt annoyed with my obnoxious calls. They even got me my dog grooming scissors back within hrs !!! I will most definitely be sticking with them whenever I need my tools sharpened
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October 2022 by Mason Wright
Great place to go for sharpening and their shears are great too. Mark was able to give me a lot of information and helped me find exactly what I was looking for
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August 2022 by Passant Makkar
Very disappointed with your product! I have been using your shears for just a month and it started folding the hair inside! The worst shears I have ever bought!! Be aware do not buy from there!
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February 2022 by Jessica Marie Miklasz
I love my Sensei Shears. They are super high quality and I love how they really hold an edge. They also have excellent customer service!! ?????
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December 2021 by Amanda Rose Bolen
I used to love my sensei shears until one day one pair randomly started bending hair. Had them sharpened but it didn’t help. A year later and another pair is having trouble with the thumb (swivel thumb) tried to reach out to Sensei but got no response. Was really disheartening with how much money I had invested into them.
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April 2021 by Sandi Yanoff
Home grooming just got better. I love my 7' chunker. They worked like a dream. I highly recommend this company not only are their scissors wonderful but so is their customer service
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October 2020 by Jennifer Selzler
Everything!! From the amazing customer service, reasonable prices to the hands down amazing quality of product.
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July 2020 by Judith F.
I have used this company's services before and was very pleased, and I was in California when I dropped my shears off. That securely mailed them back to me in fantastic shape. This time I am a returning customer. I mailed my shears in with great ease. I had them back again securely packaged and in yet again fantastic shape. I'm thankful for the service they provide.
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January 2020 by Karen Badal
I purchased two pair of the Sam Villa Shear Essential Series. I have already sent 1 pair in because they have gone out of tune with under normal use I use many different shears not just 1 type do to blade length and feel and now find out the WARRANTY is only good if you send MORE money. Thats right! Never purchase this product I own many high end shears and I was giving this concept a try. NONE of my shears that I use have ever needed to be sent back for any reason some being over ten years of age they are all still perfect. NOT these! They did not last less then 1year and are being used at one of the higher end Scottsdale az spa/salon studios.
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November 2019 by Emily Belskus
My first introduction to sensei was at a cutting class, someone had asked the instructor what kind of shears he used, he used and recommended sensei's.
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July 2019 by Alexander Kuznetsov
I cannot say I have a great experience with Sensei Shears. I bought a pair of shears on their website which push hair away instead of cutting them. No adjustment helps. I tried to contact them by email - no response, called them - they promised to send me instructions of how to get their warranty service, but I have never received it. I will wait a little longer, hopefully someone will get back to me.
