-
March 2024 by Lelan Q.
5/5 Stars for nice and enthusiastic T-Mobile customer service oriented representatives who are available to help, discuss, and chat about their smart phones and computer devices that are available to check out. And, it always feels good to stop by a T-Mobile store on a Tuesday for their T-Life Tuesday free giveaway items and offers. Such as free T-Mobile sunglasses, free T-Mobile water tumblers, and free T-Mobile Halloween Jack-o-lantern Tricks or Treats lighted plastic buckets, and it is fun, rewarding, and is an enjoyable experience to pick up these giveaway items at a T-Mobile store.
-
March 2024 by Alejandra R.
My husband's phone screen recently broke, and he was able to get a replacement phone with the insurance without any issue. However, transferring the data from the broken phone to the new one was nearly impossible at home. We tried numerous times and couldn't unlock the broken phone. Maria and Paola provided excellent service, from the moment we walked in, they greeted us and proceeded to help us. They were able to find a way to unlock the broken phone, and finally transfer the data from the broken phone to the new one. The went above and beyond! Truly life saving, as my husband heavily relies on his phone for work. Thanks again ladies! You're the best.
-
March 2024 by Mark P.
Maria and the staff helped me out with my issues. Highly recommend going to this location if you need anything.
-
February 2024 by Brayan Medina
Michelle was great in helping me trade in my phone and upgrading. Definitely recommend this facility
-
February 2024 by Kailey N.
The girl with the blonde hair (Michelle I think) was so sweet! She was so helpful & made my switch to T-Mobile so easy. Please go visit her! Best part of the store!!
-
February 2024 by Robin Cummings
I took a friend there and I sat out in the car and waited for my friend Faye. She seemed to be satisfied.
-
February 2024 by nope nope
I got a new S24 and it came with a screen protector and a case. I first went to the location on Atlantic and they are the absolute worse! If I could give them a negative I would. I was told since I didn't buy a screen protector from them, they could not put the protector on even though I purchased the phone through Samsung with a TMobile plan. Crazy that I go 4 miles aways and this location put on the protector and did it with a smile. Just because they were nice I ended purchasing something else .
-
January 2024 by James Sawyer
Great customer Service, very friendly & knowledgeable! Would definitely return.
-
January 2024 by Maria Calvillo
Reina took care of me when I switch to Tmobile I can not thank her enough she is the best. Because of her mevand my family are so happy with our new plan and our new phones.
-
December 2023 by Daphne Taylor
Bad customer service from some of the employees . Rudeness.
-
November 2023 by Tori Bailey
The Worst fukn store. If you come here be prepared to wait 30mins minimum before your even asked what brings you in today.
-
September 2023 by Victor Lopez
Usually when I come in the store workers are very helpful and I have been very happy with T mobile and the customer service that they give but recently had a very bad experience with a rep named Michelle, she was very rude and was not helpful, I am a very busy person and because of her I spent the day trying to add an additional line. A pretty simple thing wasted a day because of her unhelpfulness, attitude, and unwillingness to do her job, I am very disappointed, then I called to speak with the manager Liz and a nice young man said she would call me back and till this day Liz has not called me, I will no longer be going there.
-
September 2023 by Ladysmoov Butler
Really busy and didn't have the phone I wanted
-
July 2023 by Gladys R
If you go to this Location, look for Maria to help you out! She’s awesome!
-
June 2023 by J M.
Cristyna is the best customer service associate that I have had in years, she was helpful communicative and very attentive to our needs, thank you so much for the services you offered today 10/10