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July 2024 by Sarbani Sarkar
The employee named @Gabriela was very rude to us! First of all she didn't have an ounce of patience to listen to what we were saying then when she got the patient's name wrong she yelled at us saying that she can't find anyone with that name then when we repeated ourselves she didn't even say sorry for her mistake then made us wait forever to just to let us know if the medicine is available or not!! The other employees were nice but she is the worst !
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June 2024 by Kenneth Margo
Tonight at 10:10 pm 6/24/24. A Very rude employee wearing a black collar shirt. Took 10-15 minutes to help me with locked medicine box. He Wasn't helpful at all. And didn't go out of his way to help me either. After standing there in aisle 12 for
10-15 mins. I decided to walk to the front counter to ask for help. I then Asked him if he heard the service request? He said, no. Because he was trying to catch someone stealing. Next time worry more about paying customers vs. The ones you think are stealing. By the way, this location smells very bad.
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June 2024 by ari perez
Excellent pharmacy if not the best in the City of Placentia.
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June 2024 by Jacqueline B Williams
Customer service was awesome!!
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May 2024 by Nasrin Fadakar
Love shopping at CVS
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May 2024 by Reidel Post
After recently going to my neighborhood CVS store, I completed their survey and want to tell others that I have had great service by, in particular, the store on Yorba Linda Blvd. and Kraemer In Placentia, CA. A few days ago a woman offered to help me find a battery for my car’s key fob. She was exemplary in her delivery of customer service. Professional, kind, thorough, and happy to help is an experience that can change someone’s day. And, it sure did!
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May 2024 by Noah Lewis
Everything is usually stocked but you have to wait in line usually for a cashier if you can't use self check out. They only ever seem like there's 2 people working there maybe one more in the back. Define rly seems like they could use one more cashier. The number of times I have waited here... To many unfortunately.
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March 2024 by Shawna C.
Attempted to go in the AM after a trip to urgent care with horrible allergies. Roads blocked without explanation between my home and there. Thank you city parking enforcement. Side note: the city app doesn't say why. Back to CVS. So, I went back home and decided to go back to CVS at around 8:50pm cause I really wanted to use the flash sale $4 off purchase coupon I received by email the night before, and coupon states it has to be used the next day. Went to self checkout by 9:05 pm. Coupon not showing as being saved on my cvs card. So. I check the email for expiration date and a barcode. Expires that day. No barcode. Woman behind the register comes to assist. Says let me ring it up for you. Perfect. She asks for phone number associated with my cvs card, rings up the face wash. Again, no coupon showing to be applied. She says coupon expires today, and coupons are on east coast time so it's not going to work. She asks do you still want it? (Without coupon, I presume). I respond no. Can't believe it and I leave. I live in CA, but I must use a coupon before midnight on the east coast. I'm so confused by that policy. I email cvs about the issue. They reply by email that I should call them and give their number and east coast hours of operation. I call and they just listen to the concern without offering help and say the online order I previously had a concern about was resolved. Well, this is the face wash I didn't get from that online order. Oh yeah, and their online customer service also says there is no such thing as having to use a coupon on east coast time and that their coupon system has been down. I ask was it down last night? She says its been down for about a week( OMG!) So, at the end of the day (lol) I can't shop at cvs. First, you close the best cvs of them all in my area that i shopped at for over 14 years. Then you botch the transfer of my prescriptions so that I end up transferring them to your competitor, and now this. Shame. At least I won't have to wonder why your stores will be boarded up in my area.
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February 2024 by D F
Always friendly and nice staff!
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January 2024 by KINGxGina David
CVS is the best pharmacy in the world they make sure I get my prescriptions on time they always call the doctor, they're on top of it like real professionaland care about your health.
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December 2023 by Andrew S.
I forgot a dental hygiene item and looked for a local drugstore. CVS was less than 1 mile away from my current location and was selected. The store looked well stocked and you couldn't see workers until you checked out. Variety of items, including non-brand were available. The check-out was stictly using the self-checkout. Touch screen commands were easy and plastic bags were assessed a fee if you needed one. I was able to handle my items without a bag. Prices were very good at this location.
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December 2023 by Austin Chabot
Employees actively avoid helping you, and immediately become irritated when more than one person is trying to check out and they have to get on a register.
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October 2023 by Nguyễn Vũ
Good price, good service.
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October 2023 by Jake Ryan
Great location, come here every year to get my covid vaccine.
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September 2023 by P.M
Have been coming here for years and always have a great experience! Sometimes the line is long sometimes is quicker but overall I prefer coming here over another CVS I have closer to me.
