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July 2023 by Terryce K.
Thank you Ron and crew for taking care of my 2001 Mercedes CLK 320. Been driving long freeway trips in this heat wave we are having and feeling confident that my car will perform great. Once again for making me feel safe all the time.
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April 2023 by Henry M.
Well I was looking for a shop to service my Benz. There pricing was decent for the maintenance I had done, Unfortunately, they noticed some repairs that were neededAnd I pointed some things that were not working optimally. He attempted to work with my warranty company. Full disclosure, he did tell me he has not dealt with warranty companies in the past. Regarding my concerns with AC and window washer not working. Diagnostics was off. Regarding changing seals ti crank shaft and reseal casing. He was unable to make a case to my warranty company. He Quoted me: "Dealer will ask for $4000. I'll do it for $2400. I got a second option from the dealership. They charge $1680. I found a great shop that works with warranty companies and they made a case for the repairs and the warranty company covered everything including new ac condenser, motor mounts and repairs of crank shaft seals. I wound recommend exclusive motors for basic maintenance needs. They were really pleasant to work with it was Just unfortunate situation of misdiagnosis and lack of experience working with warranty companies and I suppose not knowing pricing. Give them a try maybe my experience was an outlier. No bad feelings from my end. I'm just happy I did my due diligence and got a second opinion and saved myself $6200. wishing you the best, exclusive motors. Respectfully, Old customer.
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December 2022 by justine d.
Exclusive Motors provides A+ service, and remains my #1 preference where I take my vehicle. I have been bringing my cars to Ron for about 15 years now- the service is quality, reliable and thorough. There is no one I trust more with my car (I still happily go to Ron since I've moved about 25 mikes away). Every single time I've gone in, Ron has taken the time to sit and explain to me what's going on with my vehicle. He's very honest, experienced and professional. The staff are above and beyond friendly and accommodating, and I always feel like I'm in the safest hands at his shop. For me this is priceless when it comes to luxury car mechanics and I can't recommend Exclusive Motors enough!
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November 2022 by Chris S.
I want to give a quick shoutout to RON and staff for making this such an amazing experience. I have a 1993 190E that was having overheating issues. My prior mechanic told me to replace the whole engine and disregarded me. I was confused and so disappointed with this info. It didn't seem right to me. I called around and multiple shops recommended me to Exclusive Motors. I called and spoke to Ron, he gave me amazing information and made everything really easy for me. I dropped my car off on a Thursday to diagnose, Ron calls me the very next day and tells me what's going on and the issue. Come Tuesday, he says me car is fixed and ready to roll! Cooling system needed replacement, and Ron took the time to look thoroughly look through my engine bay. Ron knows why he is doing and was honest with me 100% of the way. I felt so at ease dealing with this shop and recommended to anyone that needs service for their Mercedes or Lexus. The service I got was nothing short of outstanding. I have found my new mechanic and look forward to my ride! Thanks RON!
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November 2022 by Stacey Korine
This place does amazing work! I used Menrad Motors (I hated this place), then just used the dealership and all I got was scams or bad service. Then I found this place and my car didn’t have a single problem since and I couldn’t be more grateful for the honesty and better work than any dealership I’ve ever been to. They know what they are doing and your Benz is in safe hands.Services: Auto maintenance
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November 2022 by Stacey K.
This place does amazing work! I used Menrad Motors (I hated this place), then just used the dealership and all I got was scams or bad service. Then I found this place and my car didn't have a single problem since and I couldn't be more grateful for the honesty and better work than any dealership I've ever been to. They know what they are doing and your Benz is in safe hands.
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April 2022 by Cindy B.
This was my first experience with Exclusive Motors and I will definitely be coming back! I recently bought an 8-year old Lexus that only had 23K miles on it (amazing, I know!). Nine months after I purchased it from a Lexus dealer, it hit 30K which was described as a "major" service. The dealer quoted me almost $1,000 for this service. I took it to Exclusive Motors and Josh told me he would check it out. When all was said and done, all they did was an oil change. He said everything else looked fine and that the car was in great shape. I appreciated that they didn't do any unnecessary work just because it was on the checklist.
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February 2022 by Gabe D.
This is the best Mercedes mechanic in OC. Fair, friendly, trustworthy. I take my 1985 turbo diesel here for regular service. Mercedes are the best and Ron and Josh keep them running perfectly.
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February 2022 by Victoria A.
Trustworthy, knowledgeable, professional, friendly, and efficient. They're reasonably priced and experts in their field. Did I say trustworthy? That means a lot when it comes to auto repair and mechanic services. They're excellent.
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October 2021 by Beverly Francis Dinkel
Great service with professional staff! I’m so happy I found this shop!
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June 2021 by Andy Gore
Great work done. Real tough car problem they straightened it out.
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March 2021 by Ace Laser Printer Service
They specialize in the Mercedes-Benz van. I had a jeep and they referred me to a place I needed to go. I recommend this business??
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February 2021 by Anne H.
...Took my car in for a slight rattle on the drivers side rear Ron said it was the catalytic convertor which I accepted, I was a 30 year customer and trusted him even although I didn't see him test drive the car! The next day I went online to find out the signs are of this.....loud noise when turning on engine due to INTERIOR disintegration , getting worse over time, no loud noise and the rattle had come and gone over several weeks and everyone who heard it said something loose, engine light which was working hadn't come on and I had passed the smog test 3 weeks prior I went to talk to Ron he was out, spoke to Josh and asked about this and why Ron said it was the convertor, he didn't know. When I went to pick up the car Ron came out shaking a catalytic convertor but the noise he was making was NOT coming from any loose disintegrated interior but from the large heavy collar on the outside that he was banging around and I had no way of knowing if this was from my car! He drove my car up and I could hear the rattle I had brought my car in for and told him so, his then said I needed shocks costing $2500...I was shocked! He had done work that I was pretty certain was unnecessary and now was telling me the rattle was shocks! I went to two other shops who checked the shocks and said they were fine! One shop said it was the sway bar which probably had a loose bracket, turned out to be so and which he tightened, checked the other side, no parts, cost $ 149.00, no $2500.00 shocks needed! I left butnextew days took my car
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January 2021 by Deepak M.
These guys are the best. They are honest and fair in price. I had my car at another location for 4 months and these guys were able to fix the car in a week. Before I took my car here I used to take it to the dealer and they would tell me I needed my transmission serviced and when I brought it here they were honest and told me the type of oil I had and it did not need to be serviced yet. If you own a Mercedes don't look anywhere else just go here.
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December 2020 by Patt Khalili
This is the most knowledgeable, courteous, experienced and professional shop I have ever used, and I've been going there for over 15 years. I have never been let down, and they are totally honest, always showing integrity and creativity. I will always recommend them!
