Goodwill of Orange County is a thrift store that offers a variety of items, including clothing, home décor, electronics, furniture, and toys. It also accepts donations of gently used items at the back of the store. This location is known for its high-quality merchandise, although some customers find the prices to be on the higher side compared to other Goodwill locations. Shoppers have noted a good selection of unique items, including popular shoe brands, but have also expressed frustration about the pricing, especially for Halloween-themed items that seem marked up. Many customers appreciate the store's organization and cleanliness, although some suggest that the new size-based organization could be improved for easier browsing. The employees at this Goodwill receive praise for their helpfulness and efficiency, contributing to a positive shopping experience. Dressing rooms are kept clean but have a strict limit on the number of items allowed, which can be inconvenient for some. While some shoppers have faced issues with the return policy, many still view this Goodwill as a hidden gem in Orange County, especially for those seeking quality items. Overall, with a few adjustments, this location has the potential to enhance the shopping experience for its customers even further.
Wonderful visit today June 20th about 1:10 pm. Store was looking great customers seem to be having a great time shopping around. The cashier woman that was working was absolutely amazing and made my visit feel warm and welcoming. Good job Goodwill ? and thank you to the beautiful cashier that closed out my visit on a wonderful... read full comment
August 2023
Good customer service especially for accepting donations. Clean organized store good prices.
August 2023
I have shopped at different Goodwill locations and have been able to return clothing items without any problems (with tags and receipt of course). However, I was told at this location (Yorba Linda) I am not able to exchange my clothing items. Is there a reason why this Goodwill has a different return policy than other locations?
