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February 2024 by Robyn Newman
I love these people. They treat me like a queen. I have pawned way over 50 items starting at the time they bought the inventory from a pawn shop in Orange, CA, to today (25 years). The owner, managers and employees go over and above helping me. I am 71 years old.
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November 2023 by Kyle Belding
This place returned my brand new iPad back with an huge CRACK on it. I called the next day to let them know and they told me they are unable to take responsibility for it. I gave them the item in perfect condition. They gave it back to me with a huge crack in it. DO NOT LOAN YOUR ITEMS TO THIS PLACE. THEY DO NOT TAKE CARE OF YOUR ITEMS AND WILL NOT TAKE RESPONSIBILITY. I WILL BE TAKING LEGAL ACTION FOR THIS SITUATION. THEY ARE A BUNCH OF CROOKS.
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September 2023 by Mitch A
The owner will waste your time, especially if you have a high-end item like a Rolex they lowball lower than anybody else. They think that their customers are stupid trying to offer $750 for a $4k-$5K Men’s Datejust Rolex. If you don’t like lowballing sleazy people, don’t come here. These watches haven’t been $750 since the 80s.??????? I was just getting a loan for a few days, but it rubbed me the wrong way, because of how sleazy they were.
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September 2023 by Jinx
The people are very nice and patient. Jason is always helpful in explaining what you have even if you don't end up selling it. Definitely nicer and cleaner than other pawn shops
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September 2023 by Jorge Gutierrez
I highly recommend this place the customer service I get here every time I come here is amazing.
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May 2023 by Wendy Armstrong
THIEVES !! WARNING!! I stopped here cuz I was in a jam and it was close First they made me feel like what I had wasn't good enough for them ...a pawn shop !? What the offered was a joke! When I went to a another place I was given over 5 times the amount. And when I got to the next place I realized they didn't return all my jewelry! If I could give a 0 I would !! Go to About Face Coins on Tustin Ave. This guy is fair, honest, and even if he doesn't buy it he has no problems educating you about what you have! Definitely worth the trip every time.
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December 2022 by Robert Carlos
Very nice and helpful. Tanya works hard for her customer, very polite
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December 2022 by Ferny Valentin
Awful place. I walk in, I have to serve myself and find someone to help me. The security guard and the lady in charge were slouched around the whole time cussing up a storm at each other looking like a bunch of homeless. Lady had one hell of an attitude. The lady, and the tattooed register man reeked of old tobacco and were rude. Tried pawning a newer item which goes around $1k-1.3k and was offered $140 practically new? I got an estimate there that was 3x that pay. Didn’t seem like they had an idea of what they were talking about and were unprofessional. Never coming back, nor will anyone I know.
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November 2022 by Duane R.
Saw the reviews and they are completely wrong this place is fair and gave me a great offer for my gold that I sold today great place
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October 2022 by Christ Luna
Definitely is the best pawn shop in the neighborhood. Each one of the staff members is always extremely helpful and patient.
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July 2022 by Wendy S.
Please don't come to this pawn shop. My first time coming and last. Zero customer service and they try to low ball you. When I came in I literally had to beg for an employee to take my service. The big lady with glasses was on the phone screaming and cussing while "attending me" I went in there hoping for a good deal but she clearly did not know what she was doing. I have the receipt and the designer bag and she said it was fake. She clearly cannot read a receipt or a serial number. Also she offended me by saying "I don't know why you spent so much money on a bag" like I'm sorry lady you are a sour grumpy saggy count with no o.
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July 2022 by Manny D.
If I could give this place zero stars I would this place is anything but neighborly went to go trade in a designer bag with original receipt and bag and she said it was fake and tried to low ball me the big blonde has no idea what she is doing constantly changing the price and customer service was horrible take your business somewhere else!
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June 2022 by Ryan Pelzer
I always have a good experience whenever I come here. They are always fair and are very helpful. I don’t go to any other place due to the good experience. Thanks guys for the amazing service! You are always so helpful!
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June 2022 by Micheil M.
These guys are great, friendly and understanding. As a small business owner they have helped me make payroll several times in these troubled times. Highly knowledgeable and genuinely good people.
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June 2022 by Jeremy R.
The gentleman with the tattoos is great. Very nice and helpful. The gargoyle looking lady was awful. I brought multiple items in, she gave me a price for one item, then changed her mind that it was the price for everything. She had no idea what was being sold, nor did she even care about the actual value, just trying to lowball the hell out of someone who could probably use the cash.