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December 2023 by Linda Crowe
After going to several retail stores to find luxery vinyl for the bathroom and not finding the quality I wanted my installer suggested ProSource. I found just what I wanted and working with account manager Farr Yasher made the whole process easy.
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November 2023 by Maram Cheeley
ProSource Placentia is an excellent location to shop for materials as they have an extensive selection and superior customer service. We refer all our customers to shop there for their various needs, Troy Hanson & Rachel Lucero are always eager to help them find whatever they need. We highly recommend you shop at ProSource in Placentia.
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November 2023 by Sam Adams
Troy's the man! He always goes above and beyond to find the materials we need on short notice and we can always rely on him to take care of our customers in the showroom. ?
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October 2023 by Judy K.
I recently purchased Shaw Luxury Vinyl Flooring with the help of TONY S. . My contractor recommended him to me. Before buying I was able to bring many flooring samples home, and by doing this It really helped me in my decision making. Great company ... professional & caring employees. Check out their website: Prosource of Orange County . Judy K Aliso Viejo
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September 2023 by J I.
I initially met Troy in late 2021 to pick out products for my home renovation. Troy was very helpful and patient - needless to say I felt so secure in making a purchase, I did. Recently I had a problem with a small section of flooring. Troy came to the rescue when I called for advice. He gave me the same amount of attention and care even though he knew this was not going to be a major purchase. I don't want to set a future bar too high for him or any other personnel but Troy even responded to my email outside store hours. I told Troy he was dedicated and a "breathe of fresh air" to do business with. If I ever need home products I will go to ProSource and see Troy. And if any of my family or friends are in need, I will definitely recommend Troy and the ProSource.
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August 2023 by Mike Schick
Troy is great. He is very efficient and timely at getting back to me with information and pricing on products when I need which is a must as a general contractor. He is also great working with clients and helping them through the decision making process when I send them in. The showroom is top notch and very organized as well which makes a big difference. Thanks ProSource!
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July 2023 by Liv B.
Jennifer is one of the most pleasant people I've work with. She is extremely professional,patient and did an amazing job guiding me through the process designing the kitchen. She listened to my needs and gives great advice. Troy is knowledgeable about the flooring. Our first floor had minor issues and the return process was easy. Great customer service.I highly recommend Troy and Jennifer at pro source!
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April 2023 by John C.
We installed new floors throughout our house a few years ago and Troy helped use tremendously. Fast forward a few years and we decided to remodel our bathrooms wanting to use the same flooring but ended up short. Again we contacted Troy and he managed to track down the additional product that we needed to finish the job. Thanks again Troy and ProSource
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December 2022 by Jordan Dickson
Matt helped us and he was absolutely fantastic and helped us zone in on exactly what we we’re looking for faster than I could have ever imagined no was referred by a contractor and I couldn’t imagine starting anywhere else. 10/10.
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December 2022 by Jordan D.
Matt helped us and he was absolutely fantastic and helped us zone in on exactly what we we're looking for faster than I could have ever imagined no was referred by a contractor and I couldn't imagine starting anywhere else. 10/10.
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October 2022 by Peter Kupratis
Most companies offer customer service. Pro Source offers Over-the-Top Customer "Care". They do what it takes to make things right with every detail. Rachel is the Showroom Manager and just a delight to work with. I recommend Pro Source to anyone looking for excellent flooring products and professional and courteous customer care. You will not need to look elsewhere.
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September 2022 by Vivian T.
I am remodeling my first home and saw this store on Yelp provides so many brands and materials. I set up an appointment with Paul to come peruse the store. Paul was extremely patient throughout the process as there is so much to go through. He was knowledgeable and informative on all products and helped me consider other questions I hadn't thought of asking my contractor before. From samples, quotes, to the order process, it has been the easiest part of home remodeling so far. All thanks to Paul and his excellent customer service.
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June 2022 by Stephen S.
Troy is one of the most pleasant people I've had the pleasure to work with. He is always extremely helpful and goes above and beyond to meet your needs, all within budget and in a timely manner. I highly recommend ProSource.
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March 2022 by Barbara George
I am on the Board of Directors for a Home Owners Association (HOA) and we are modernizing our lobby. This involved changing from carpet to another type of flooring. I contacted Troy at ProSource who had provided excellent service and a quality product to me when I was upgrading my home a couple of years ago. Despite all of the travails of Covid, he was still able to offer the same high quality service. I arranged to meet him at the store in Placentia and he showed infinite patience as he capably brought out samples in the price range, type, and color choices that I was seeking. After the selection was made, he handled the complexities of dealing with the management company for our condo building that was making the payment and the installer that the company sent to complete the transaction. I couldn't be more pleased. I highly recommend ProSource for its expansive inventory and its remarkably competent and easy-to-work-with and very responsive sales staff which, in my case, happened to be Troy!
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February 2022 by Mike C.
Our flooring contractor, Patrick, of Triple C Flooring recommended Paul Vu of ProSource to purchase the wood flooring to replace the standard carpet and tiles of our new 3600 SF home at Genoa by KB Homes in the Orchard Hills community. Paul was very helpful, friendly, and pleasant to work with. He helped my wife and me select our flooring over the course of a several months and multiple visits to their showroom. Paul was extremely knowledgeable and responsive to all our questions and requests. We exchanged dozens of emails and phone calls. Paul was always prompt to respond and diligently followed up--he exemplifies exceptional customer service. We decided to purchase 2100 SF of Muller Graff Noyer Highlands 5" Herringbone European white oak (made in Germany) and 1400 SF of the complementary straight planks (Lyon Hills 8 1/8"). We also purchased custom stair nosing. The pricing was reasonable and fair. We had to place multiple orders for the Herringbone due to changes in our plans while our contractor laid the flooring. Given the current supply issues, Paul worked diligently to secure our orders and avoided any delays. We are extremely happy with our flooring and the first-rate service that we received from Paul and ProSource of North Orange County (Troy and Alicia were also very helpful in Paul's absence). As you can see from the photos, the wood floors are gorgeous. Even our doggie approves. Please see Paul and ProSource of North Orange County for all your flooring needs.
