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December 2023 by Manuel G.
Great place! Friendly and great service. When my car needed maintenance and had issues stalling, they took care of all my needs, and explained everything well. Very valuable place here. Deion is a great manager. I really appreciate the videos he sends of the work done on your car so you can really see the process. Thanks Purrfect Auto service!
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December 2023 by Violet R.
I came to Purrfect Auto Service to get my tire checked out and Deion was super helpful! He was able to fix my rim and get me a new tire for such a low price! I will definitely be coming here again, they are very reliable and helpful.
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November 2023 by Gypsy P.
"I recently had my Lexus LS serviced for the third time at Purrfect Auto Service, and once again, I am thoroughly impressed. Deion, the Technician who diagnosed and handled my car, is the epitome of professionalism and expertise. From the get-go, he was transparent, sending me photos and videos of the progress, which is something you don't see often. This visit, my car received extensive maintenance including a timing belt and water pump replacement, oil and filter change, coolant leak fix, and valve cover gasket replacement among other services. The work was not only completed with exceptional attention to detail but also at a reasonable cost. The invoice was clear, detailed, and every charge was justified. Deion's honesty and the team's commitment to fair pricing are the reasons I keep coming back. It's refreshing to find a mechanic like Deion, who proves that great service and business integrity still exist. Highly recommended for anyone in need of trustworthy and competent auto service.
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November 2023 by Tom V.
Engine light... Limped car off freeway to corner gas station... mart worker said go to Purrfect Auto- they are good. (After getting service here, I agree...They are a hidden gem behind the car wash near McDonald's)Mike, a master mechanic, thoroughly explained all necessary repairs and recommended services. He texted me an itemized cost sheet which clearly showed pricing of all labor and parts. He even offered a discount. Now the car is running great. Very pleased. Will be back for other service in the future.
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November 2023 by Katherine Robinson
Seem to be a place to recommend. They have coupons for certain services but they check other things as well on your car that they notice might need repairing or replacement
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November 2023 by Lizbeth T.
I recently had a good first experience with Purrfect Auto Service. I was a bit skeptical at first but Mike was very helpful. The rest of the staff were friendly and professional. The price was really good and I would recommend their reliable service.
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October 2023 by Doug B.
I had a great first experience at Purrfect Auto Service last weekend. I was overdue for an oil change and the service advisor I've been using at my regular dealership just quit because of management changes and said I should no longer go there so I decided to look for a local shop. I always buy and bring my own oil and a lot of places won't do an oil change unless you use their oil. After calling a few shops, Purrfect had the lowest price and said I could come on over with my own oil. I read a lot of reviews before calling shops and the reviews of Purrfect Auto were very good and frequently mentioned how great Mike was. So I was obviously happy when Mike was sitting in the lobby when I came in and he was immediately interested to help out with whatever I needed to have done. While working on the oil change he let me know that my brakes were very worn and needed service. I already knew this and it was nice that he pointed it out. He made me a great deal that I couldn't pass up so I had him do the brakes and have had no problems and I'm happy that the squeak is gone. While working on the brake rotors, he let me know that one of the replacement parts was defective and that I would have to wait a little longer while one of his team members went to go pick up a new one. As compensation for my time, he said the oil change was on the house which was a pleasant surprise as most places would just say sorry. He also let me know about a few leaky gaskets but nothing that had to be addressed immediately. Mike was very personable, explained all of the work that was done and seemed genuinely interested that I had a good experience. I will definitely take my car back if I need any service in the future.
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September 2023 by Bruce Lee
I came second in the morning as soon as they opened. I waited 40 min just to start working on smog, and it took a total of an hour and a half to complete. I had a coupon. That's why I came here but next time I rather go to smog only place. This place works on everything.
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September 2023 by Mehrab Afridi Ehsan (The Ehsan)
They helped me a lot. They did every necessary setups and fixing in a very low price. I had them fix my ignition but they also fixed my breaks, doors everything. They dropped off the car at home for me, very friendly behavior. Even they provide a year guarantee. Best service.
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September 2023 by Jill M.
After the above and beyond customer service I received from Mike at Purrfect Auto yesterday I will be returning for all of my car needs from here on out! Mike took the time to show me not only how bad the problem was, but also explained how fixing it would prevent a larger problem to come. Thanks Mike!
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September 2023 by Alex V.
frank mike deion great service great price dont get robbed at your dealership come here guaranteed work while you wait
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August 2023 by Tara Prendeville
If you are a woman or someone who doesn’t know much about cars BEWARE, I went to get an oil change and was told my lower control arms were broken and needed replacing for $720. They sent me a video showing where they were broken and wanting to fix them, very persistent that I wouldn’t be able to control my car because that is what controls the steering wheel/tires? I decided right after to get a second opinion at Pep Boys and they checked and showed me everything, and my control arms were COMPLETELY FINE. Nothing was wrong with my car at all despite Purrfect Auto saying I needed new lower control arms, a new spark plug, and a full fluid replacement. They are great for oil changes but ANYTHING ELSE make sure to get a second opinion before paying almost 1k.Service: General repairs & maintenance
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August 2023 by Alejandro Aguilera
Terrible at picking up phones. Doesn't even seem like they want to do their job. Dont see the point of having a mechanic shop if you dont want to put in the work.
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August 2023 by Joesef Hernandez
Got my smog check here one of the cheapest smog test places around fast simple easy great bunch of men thank you
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July 2023 by Karen Bungay
I've had my oil changed her a few times because the price was good. But, never again. The last 2 times my car sat in the car port for over 2 hours before the oil change was started, and another hour after it was done. Nobody told me my car was ready!!. I had to ask hem if it was ready. It took a total of 3 hour for a simple oil change. And the last time which was about 2 months ago, they said I needed an air filter. I said no thank you and paid ans drove away. Today, I went to change the air filter myself and when I opened the hood, there on the side of engine sat my air filter, crushed by the hood of my car. The mechanic took it out and never put it back!!!. Wow!! I'm sorry but no excuse. That was the last straw. I'd rather pay the extra $20 some place else, that has good customer service, cares about my vehicle and respects my time, then go back to this shop. Very unprofessional!!Service: Oil change
