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January 2024 by Mike Albertson
I Received very Professional and courteous service from the Great Folks at Service King. They called me to provide updates on my jeep and worked quickly with my insurance company (USAA) to get me back in my Jeep as soon as possible. They also coordinated with Enterprise located just down the road from them to get me in a rental car. And, perhaps most importantly, there was no sign of the dent an scratches I had when I dropped off my Jeep for repairs. The work was flawless and gave me back the pride I feel when I drive my Jeep. They have my highest endorsement and they made a lifelong customer out of me!
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December 2023 by Bob K.
I highly recommend this company. They got my car back to me faster than they expected, and they were willing to go up and above in their service in every way. They were professional and polite and bent over backwards to help us get our car back and our rental car back.special kudos to David the service manager.
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October 2023 by Jade G.
My car looks brand new again! The shop did amazing. Really happy with the service. Elizabeth and David were great about keeping me updated throughout the whole process and answering all my questions. 1000/10 recommend this shop.
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September 2023 by Chris Neree
Had to bring my car back twice. They didn’t instal my horn after replace front end components. I went under there after to replace my radiator and to double check myself the quality of work. Only to find loose bolts and unusual drilling.Service: Body & Trim
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August 2023 by Andrew Kang
I’m very pleased with the overall experience I had with Crash Champions in Placentia. From start to finish, everyone there was extremely helpful and courteous. I was warmly greeted by Elizabeth at the front desk. Then, David introduced himself and walked me through the entire process. He checked in and updated me on the progress of the repair. I was pleasantly surprised when I got a call from David who informed me that the repair was finished earlier than promised. When I arrived at the shop, my car looked exceptional! You wouldn’t even know that there was ever damage to it. Thank you so much!
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June 2023 by sassynerd747 B
I recently got my car repaired here and they did an awesome job ?!! Also, everyone Icommunicated with was courteous and friendly. A special thanks ?to Kyle for going above & beyond ensuring I was informed of how the repairs were going and when my car would be ready for pick up. Also, the drop off and pick up went smoothly. Thank you!
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June 2023 by darcy mendoza
Super impressed and content with the service I received with Crash Champions. Jason kept me updated with my vehicle and returned it when promised and the front desk gal (sorry didn't catch a name) provided excellent customer service.
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April 2023 by Ralph H.
They helped me out real quick with removing some badging. Knocked it out in a few minutes and even installed one of the new badges for me. One good turn deserves another.
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April 2023 by Joyce
Fixed more than expected and didn’t even ask for recognition. Repaired sooner than promised and kept me updated via text throughout the process. Thank you so much.Service: Body & Trim
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April 2023 by Dianna P.
My 17 year old daughter got a flat tire. She ended up in front of Service King waiting for a tow that was going to be a wait of 2+ hours. They were so gracious to replace her tire with the spare so we could drive to a local tire shop for a new one. While searching for her spare, they noticed about a foot of standing water in the trunk. They drained it for her. All of this at no charge! I highly recommend this company... the people are awesome!!!!
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March 2023 by Joyce A.
Brought my car in for repairs after an accident. Updated me throughout repairs and completed earlier than promised. They also fixed a dent, unrelated to this visit, and didn't ask for recognition. Well to whoever made that decision, it is very much appreciated. This experience blessed me tremendously. It gives me hope in customer service, and really.. humanity.
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February 2023 by Jesus P.
When I first took my car in a couple months ago for a crash my car was in this place was good and everything seemed great when I got my car back, but a month into me having my car I started hearing this rattling noise coming from the suspension that they said they had "replaced" by original Honda parts. They told me when I had gotten my car back if there were any issues with the suspension to bring it back and it will be replaced because I had a life time warranty, so I did that and come to find out that I do not have a life time warranty for the suspension they claimed they replaced. Spoke to the manager and all he did was tell me that they couldn't do anything about the suspension link. Overall what I thought they did a good job they in fact did a horrible job and told my insurance they needed 24,000 to fix my car. My only question is if they claimed to need 24,000 to repair the damages then where did they put that money because the car is still making that rattling noise and the other parts aren't fixed as well?
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September 2022 by Daysi Herrera
Elizabeth and Kyle were excellent. They kept me updated throughout the entire process and both took take of any questions or concerns within a timely manner.Service: Painting
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May 2022 by Gavin S.
After being rear ended, I selected Service King to perform the repairs. They had my bumper looking like new, and car ready a week before the scheduled completion date. Duane, the customer service rep, was communicative, professional, and friendly, and welcomed my many questions. I briefly also met others folks in this office, all of whom were exceptional. I'll be trying to stay away from any accidents in the future, but if ever I need their services again, I'll be back in a heartbeat!
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May 2022 by Vennessa Bravo
Service Kings has done a excellent job repairing damages on my car. My car looks 110% better than before the damages existed. Kyle has been a great help! He kept in contact, every step of the way. Everyday of the repairing there was progress. Most shops have cars sitting around waiting for parts. Not here at Service Kings. Kyle made sure I was never left out of the loop. In fact my car was finished in half the time I was quoted. Thank you and Good job to all at Service Kings. I am one happy customer!Service: Body & Trim
