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February 2024 by Jeffrey L.
great customer service. Jeff L. Easy to find. After hours service. Nice trucks and vans. The one I rented had navigation
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November 2023 by Kathleen Patenaude
Winderful
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August 2023 by Tolo Martinez
I had an incredible experience with U-Haul thanks to their exceptional employee, Ernie! He went above and beyond to make my moving process smooth and stress-free. Ernie's attention to detail and friendly demeanor really made a difference. I couldn't have asked for a better worker to assist me during this time. U-Haul's service, combined with Ernie's dedication, truly exceeded my expectations. If you're looking for top-notch service, ask for Ernie at U-Haul!
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December 2021 by Bob Massey
Very helpful. Wide variety of trucks available. Trailers available elsewhere. Also storage units. My need was for a trailer. I was helped a lot.
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September 2021 by Season
Booked a 20 ft truck, leaving the state. Spouse checked several times to make sure all was good.We were sent to Fullerton to pick up truck, they brought it out. We did a check over, the trucks double back tires were bald. Spouse said he wanted them changed. The representative said take it home and call roadside, my Spouse said , No!! I'm not driving it off the lot, you get these repaired. Finally were called 4 hours later saying it was ready. Did another check, trucks front end was dented in.Spouse asked if the truck was safe they said yes, he drove off the lot hit 40 and it was shaking so bad, he returned it asked for safe truck, since we're driving over 800 miles.They said he needs to drive it to Westminster to exchange it, so he took it there got a different truck.Half our day is gone they said they would credit us for a day.Didn't happen, and they messed up our schedule.Not good they don't check the trucks when returned or do regular maintenance. Be aware for your own safety.
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March 2021 by Susan Hill
She was very helpful!!!
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April 2018 by Steven Cantu-Choate
The most expensive rental on the planet. If need be, steal a truck and deliver your stuff before paying this company. Keep in mind, the company sets the rates not the vendor - and this is the case here. Good rental people and staff and accommodated me wonderfully - but the cost was high. Very high. So if you have money to burn, Go U-Haul!
