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July 2024 by Joyce morgan
The manager was the rudest person I have ever spoken to. Phone wasn't working the staff tried a lot to help us. Turns out after I called support someone in the store had changed our insurance on plan without our permission or knowledge. When we came in to straighten it out, the first thing she said was she was not going to waist her time figuring it out. We were without a phone for almost 2 weeks because of this. Will never step foot on this store again
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July 2024 by eric henderson
Great service over other major carriers stores in our area. Great price on our plan. Excellent customer service overall
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July 2024 by Patricia Heinzer
Today I was FRANTIC As I am a Realtor with a day full of appointments etc and phone went black. It was an older model. Lulu was overly patience and professional and kept me calm as she quickly got me into another phone and on my way. You are Soooooo fortunate to have her. what a GEM!!!!❤️
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May 2024 by Maureen Williams
Good reproduction of and old pictures. Made it larger. Not overly expensive
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March 2024 by Dalton Lamb
GREAT SERVICE, ALWAYS UP TO DATE, A LITTLE TO EXPENSIVE.
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February 2024 by Laura Elias
Jamel was awesome
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February 2024 by Leo Warren
Jeremiah was excellent and gave us an enjoyable experience! He was professional and answered all of our questions! Glad he was there to help!
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February 2024 by Ken Burkham
Hated it.Lazy incompetent lovers. Acp Is bogus
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December 2023 by larry young
Immediate attention when I first walked in . Great greeting and introduced herself ,then we hit down to business . Very friendly and professional , and extremely knowledgeable about everything . Had couple issues along the way but she resolved them easily . . She made my transition from Verizon to at@t easy. I have no remorse about switching carrier. She deserves a 5 star rating for sure. . Thank you
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December 2023 by Ginny Cattaneo
Our sales person was excellent- patient, technical and product savvy. Ive been a senior vice president of client services and you employee embodies client interaction flawlessly. A great role model and invaluable employee. Bravo to him!
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November 2023 by Heather Heritage
I have tried a dozen providers. At&t is the best in all categories. Troubleshooting, store and call center interaction, device problems to name a few. But most importantly the company cares to make things right for the customer not the CEO; like other cellular companies. Go with AT&T you will never worry again. AT&T is truly the best cellular company doing business the right way. The service is 100% nationwide from the West Coast of California, to busy streets of New York, the Gulf of Florida, to the Northern state of Wisconsin and rural communities in the U.P. of Michigan, on their own towers you can trust. Thank you AT&T so glad to be back and staying in touch with loved ones.
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November 2023 by carly tyler
I had a great experience yesterday at the Placerville ATT store. The employee named Justin helped me and was absolutely amazing. He welcomed me with a smile and a warm greeting, listened to what I had to say with eye contact, and efficiently did his best to figure out what was wrong. He has a great attitude and his fellow coworkers should follow his lead.
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October 2023 by Shellee Cannon
Amazing management!
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July 2023 by Chris Heigher
I would recommend this store to anyone I know and who I don't know
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July 2023 by Lee & Jean Gordon
Francisco was tremendous help for me.
