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February 2024 by Jessica Grossarth
I really appreciate their thoroughness here! When I came in to get the oil changed on my car, they also rotated my tires, checked all the fluids, and made sure I knew how my brakes were doing. I was even given a quote for when my brakes needed replacing! It was a no fuss and excellent service visit! I will continue to bring my cars here in the future. Thanks Big O Tires!
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February 2024 by Kenneth Cochrane
Very convenient location, great customer service and very upfront and honest about the costs.
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February 2024 by zac plexico
Daren was great! Super knowledgeable and helpful. I'll be coming back to get tires for my other vehicle soon.
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February 2024 by Tabatha Sealy
Honest and super helpful. Great place!
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December 2023 by tim lubecki
Steve was the tech who assisted my wife and I, and he was both friendly and attentive. Not to mention knowledgeable! He knew my trucks tire size before he even checked them. Great service, and we will be back!!
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November 2023 by Gail Ford
Big O Tire’s workers were very polite and considerate. They treat the customers with respect. There were a few mishaps that happen with the car and Big O Tires definitely made the situation right by accommodating me and the personal needs and demands of my job. Thank you for your great service and follow through on customer satisfaction!
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November 2023 by Susan Lewis
Always great service. Ì came in to have my tire pressure and oil level checked. The oil was low so they tòpped it off for me :) Pete and the service techs were very helpful, keeping my car in optimal running condition.
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November 2023 by Laura Schick
I received top notch service from Daren. My tire was fixed in no time and I was back on the road. I highly recommend this place. It’s much better than any other place in town!
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October 2023 by Jess7M7
I will never go anywhere else again. I have been going to the Cameron park location for years and have become extremely frustrated and dissatisfied with the service there for the last 2-3 years. I decided to try this location a few months back. Let me tell you. The service is overwhelmingly better than any shop I’ve ever been to. They are always willing to help, they warrantied my alignment and prorated my tires that I had bought from the other location. Hands down best service I’ve ever received from a shop.
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October 2023 by Diane Shoff
had some small trailer tires replaced by big o in placerville. they called me as soon as the tires were delivered. Completed job 15 minutes ahead of schedule! friendly, reliable service
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October 2023 by Konstantine Demiris
Awesome service, got it done on a Saturday in an affordable manner. Top notch team. Do not go anywhere else!!
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October 2023 by Kayla Miles
Steve is amazing. He got me taken care of right away. Had my tire off and was showing me the problem was a crack in the rim and he was able to give an excellent recommendation.
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October 2023 by Haig Johnson
Although I had to wait a long time, it was understandable. Steve at the front desk was awesome! He put my tires on even though there was a mix-up with the appointment. Tires look great! The alignment took a long time because my old truck (2006 F-150 4x4) had some steering problems. Very satisfied!
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September 2023 by Eddie Rhine
Since the placerville store changed ownership. The service has gone down hill. And the staff is very rude. It use to be if you got a flat they would take you in and get it fixed, now you need an appointment. I have been getting all my tires and service done there on all my vehicles for years. They just lost my business.I wanted to give an update the manager Darren called me and apologized for what happened and I will continue to do business with them.
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September 2023 by Lauren Wells
Everything was five star except you're waiting room chairs! Most uncomfortable chairs I've sat on for more than 5 minutes! All the customers in the waiting room were complaining about how they were hurting their back so badly! I dread the next time I have to sit in them! I may have to bring my Stadium chairs the next time! But they won't stop me from returning I do love everything else about Big O Tires in Placerville
