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February 2023 by Chris Amacher
Cristi and James were so helpful and kind when my home flooded! Cristi helped me get into a unit that was the perfect size and at a great price! She made the process so easy! James was a sweetheart and even helped with some of the heavy stuff! I know my things will be safe in their facility.
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November 2022 by Mary Hernandez
(GOLD KEY MINI STORAGE)THESE PEOPLE ARE THIEVES!!Back in October of 2020, Gold Key had deal for your first month free. But told me that I didn't get it till after the first month was over (False Advertisment). I rented a unit anyway. I was moving out of state and unable to get everything in 1 trip. I flew back once and was in my unit repacking and pulling out a few things to give away when a man came to rudely inform me that I wasn't allow to spend the night there. (Which I hadn't done) I then flew home. 3 wks into the fist month I returned to find I was locked out. My call as to why was returned just before closing the fallowing day(which happened to be a friday). I was told the reason I'd been locked out was because I needed to sign some papers. I had just left thier office when I got a call informing me my unit had been broken into. I immediately turned around and went back. As I went into the office Julie, the manager, told to have whatever was left out in 3 days. (Almost a week before my first month was up. Never recieving my month free) I then went to my unit and saw my lock had been ground off . Not wanting to disturb any evidence I waited to enter the unit and called PD. I returned to the office very upset ? to see what they were going to do about what was taken. Turned out the papers they just had me sign was a release of liability. They had even changed to dates so it showed the date I had moved in, not the date they were actually signed. I lost close to everything. Among the items taken were the only things I had from my deceased parents. Everything I had left of them is gone! They also refused to surrender the security footage to PD. I don't recommend them for anything.THESE PEOPLE ARE THIEVES! If they had nothing to do with the break in then why did they have me sign a release of liaibity after the fact? And why didn't they co-operate with law enforcement?No I will not remove my review. If the place has new management great. But I am curious as to why I'm the only one you asked to remove thier review? There are several bad reviews pertaining to Gold Key on here, but yet you've singled me out. Why is that?
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October 2022 by Jackie Hartsough
Friendly and helpful staff. Easy access.
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February 2022 by Helynne Nicholson
You 2 were great I was very happy with everything you guys did for me thank you
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November 2021 by Rebecca L.
I cannot access my unit without hassle. There's always cars lined up thru to my spot. I have to carry items passed 4 or so units to unload mine. Unacceptable unless those car owners want to pay my bill! So Aggravating!!!!
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November 2021 by Daniele L.
I have 4 units and since they changed management and hours I have had nothing but problems trying to access units. I rented because I had 24 hr. Access now hours changed and still can't get in
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September 2021 by Chuck Cook
Dude was cool
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June 2021 by Colin Monson
Julie was helpful and friendly helping with storage miscommunication between my aunt and me!
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June 2021 by Dale Peckham
24 hours is convenient
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May 2021 by James Worley
I love this place. Everytime I come here it gets better and better.
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April 2021 by Levi L.
I signed up on yelp specifically for this review. This staff is careless lazy and rude. Little to zero maintenance and ZERO CUSTOMER SERVICE! Holy crap. I've worked for a storage company before and it's not difficult. Like at all... Pops lock on, takes lock off, sweeps your vacant list, picks up trash. Well, that covers maintenance, and they suck at it. As far as the rude old bag at the desk, I feel sorry for your husband, if you have one. There are reasons they're cheaper. It has to do with how little they do. Hey gold key! If you want to scrape the bottom of the barrel of mediocrity, don't be such jerks. Nice homeless camps, by the way.
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April 2020 by James C
Had a storage unit with them for almost 10 years. Easy access, always clean, plan on keeping it for a lot longer.
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April 2020 by Casandra Aguilar
Great place for storage
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January 2020 by Tara Brooks
I love gold key storage! Julie is amazing! I have used this storage facility for almost 9 years! And my stuff is always been safe!
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October 2019 by Cary Yeck
Great people
