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September 2023 by Darla Young
No complaints, everyone is very nice .
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July 2023 by Flynn Myers
Love Marshall labs. This one, Placerville, usually doesn't have a terribly long wait time, and I've most always had friendly people. Results are typically fast. I sometimes get tips from the phlebotomists for us "hard stick" folks that have saved me bunches of pain over the years. Really appreciate them!
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March 2023 by Roger D.
I've been using this lab for several years and have always had a great experience there. The staff is always friendly and very helpful. I will say it does help to arrive early in the day so that you should never had to wait more than a few minutes to be helped.
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March 2023 by Roxy L.
Friendly service and fast results. I have to get lab work done every 3 months and Marshall lab is my go to. I walk in without an appointment and they are fast, friendly and I'm in and out! Compared to quest where I've had to wait 2 weeks for an appointment, then long wait times upon arrival and no one up front to help, Marshall lab is simply amazing. My doctor also noticed how fast he is getting results, most often the same day as my appointment. I signed up for marshall MyChart online portal and now I can also see my results and history. Peace of mind and expert staff who don't bruise my arms, worth every penny... P.s. I've found them to be affordable too.
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February 2023 by lewis kuperman
I have been coming here for fifteen years, bi annually. Great service .Fast results and available on line results.
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February 2023 by Robert S
These guys are super fast and efficient, even though it's not the closest lab to my house I come here because I am in and out in minutes!
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December 2022 by Jacey Prock
I went and got a pcr test today (covid test) done today and the girl who did it was incredibly rude. i’ve never gotten one done before and she did not help with my anxiety. i had questions and she was extremely rude about them and then when she did the test she said “i’m really not going up that far you need to not move” so incredibly rude never will i be coming back to this lab. i’m also a health care worker and this is the reason why i want to be a health care worker because we need more nice and friendly people in this field. absolutely blown away.
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October 2022 by Gerald G.
Well service was fine but received $600 bill out of pocket (insurance paid $175 out of $775 bill) I've never paid even close to that at Quest for routine lab work, new to the area, live and learn.
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August 2022 by Kay Lou Polkinghorn
Quick in-and-out even for walk-ins. Great phlebotomist never felt a thing.
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January 2022 by Holly H.
I came in yesterday for a Covid test around 3:30 -4:00 in the afternoon. The woman who did my test was almost barbaric! She came out to do the test and jammed the swab up my nose so far and I was in horrible pain! I shoved her arm away several times because it hurt so bad! She said until I allowed her to do her job, it would take a lot longer to get it done! I felt like she was trying to scramble my brains it felt like absolute torture! She was rude and unfeeling but the pain was excruciating! I ended up tearing up and crying because the pain was so bad this woman has no experience whatsoever in dealing with patients and being gentle when testing for Covid! She never said a word she never said I'm sorry just walked away! Again she was very barbaric in her method. I have had a Covid test back in September at Cameron Park and never ever was treated this way or felt it was barbaric they were much gentler on me. Who the hell hired her??? Totally inappropriate and totally inexperienced! And I will never go back to that lab again! Someone needs to do something about this woman! This was not the way to do a Covid test! Very very angry and upset at her!
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December 2021 by Chris Nicholson
Time for us to find new doctors. Wont be back.
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September 2021 by Helena D.
Horrible Horrible customer service I was denied a COVID test two days in a row that my doctor ordered from them. Refusal of care and referred to emergency- they would not even let me self pay. Nice way to support reduction of the our pandemic! DO NOT USE THEM-
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August 2021 by Larz
Super long wait every time, second time I was the only patient and waited a ridiculous amount of time considering the place is empty! Every visit takes longer than an entire doctors appointment! I waited soo long today I had time to Facebook, text and write this review with time to kill ! I am still the only one here, may take a nap....
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April 2021 by Sage B.
Disappointed in their lack of professionalism and disregard for attention to detail. Going to Quest on Cedar Ravine from now on.
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February 2021 by Laura Rosson
Super long wait every time, second time I was the only patient and waited a ridiculous amount of time considering the place is empty! Every visit takes longer than an entire doctors appointment! I waited soo long today I had time to Facebook, text and write this review with time to kill ! I am still the only one here, may take a nap....
