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February 2024 by R. Daniels
Friendly and knowledgeable staff with great inventory.
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January 2024 by Anthony Ilacqua (Autosnow4sale com)
Great selection great staff.
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December 2023 by Bill B.
So I stopped in just to get my battery checked. The manager and the employees went far and beyond to help me. They checked it out and said it was low on charge. But the manager said, "Let's take it inside and but it on their test machine. Low and behold I had a dead cell. Thank god he checked it. I wasn't expecting to buy a battery when I came but glad I did. The manager gave me a discount on it and I didn't even ask for one. Now that's service. I totally recommend O'Reillys in Prospect Plaza. Hey, just tell them Bill recommend them . You won't regret it. And don't be afraid of asking that stupid question. Ask away, they will have an answer or a suggestion. Thanks guys you all were awesome.
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December 2023 by Anthony
Always get what I need, or they're capable of ordering what is needed.
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September 2023 by Lou Dogg
Decent place and not at the top of the group who overcharge. It would be nice to see some different detailing products/ better microfiber cloths and the pads for the Meguiars DA drill attatchment ( really surprising that only one of the main auto parts stores carries them, not surprising they charge about as much as the last available doner liver!!!) and and better quality LED headlight/tail/ and reverse bulbs. The Sylvania are a pretty generic ,sad, poor quality bunch.They need to fix the website as well because it doesn't do what you want ot to and it is impossible to pull up your rewards to redeem them buuutt they aren't the only ones doing this these days I have noticed
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July 2023 by Christina Hunter
I needed windshield wipers and the guy was very helpful and put them on for me. Thank you as a senior I appreciate his kindness
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July 2023 by Jessica Boshears
Service was informative and they had the parts I needed in stock.
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July 2023 by Skyler Tenney
Super friendly stuff and they know their business when it comes to vehicles
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July 2023 by Shannon King
Got my wiper blades, brake pads, blinker bulbs. The guy even asked if I needed any caliper grease.
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June 2023 by Froilan A.
We just had the most amazing service from an auto parts store in Placerville. I thought that kind of service has been forgotten but Daniel helps us with our dead battery. It wound have cost us a lot of money which I didn't have to tow our car from Placerville to Hayward with a dead battery and alternator. Thanks to Daniel, who checked our battery and alternator to find out what the problem was. He removed our battery and charge it so that we could drive back home. We made it home safely with enough battery power to literally up to our driveway and the car cut out. Thank you again for an amazing customer service and allowing us to get home.
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May 2023 by Linda Riddle
Very helpful and efficient. Sales people are knowledgeable.
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February 2023 by Knightly “Levi”
Has almost everything you need to fix your car but if you order a part wait times are a bit long.
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January 2023 by Michael F.
I have been a Jeeper all my adult life. Rubicon ready. What I have found is that most auto parts stores know little about the Jeeper's world, or the many ways Jeeps can be manipulated to work without factory specific parts. My experience with most auto parts stores is they are geared to selling a person a part rather than helping a customer solve a problem that may be done using the old part. Times are getting tougher and auto parts are expensive. That is why I appreciate Oreilly's Placerville store. This review is long overdue. My appreciation for the customer service and specific knowledge by the staff and management at the Placerville store is five star. Today I needed one spark plug wire. The store only had complete kits. One of the store reps, Daniel, took my old spark plug wire and re-worked it so it worked like new. A new wiring kit would have cost over $ 35.00. Due to Daniel going the extra mile, this old guy on S.S. was able to buy a burger for lunch next door. Thanks Daniel ! Thanks O'Reilly, Placerville, CA.
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November 2022 by Jeremiah
As always a great experience these guys and gals always go beyond to make sure you get what you need the first time as it should be ! Not going to say anything but the competitor has really started falling short for quite some time now .
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October 2022 by Colin Greenlaw
Didn't have to wait long and they had info re the rear drum shoes other auto part stores didn't even suggest; namely, two possible sizes for my 96 Dodge van. O'Reilly had the 12" in stock, but couldn't tell me if they could be adapted to fit if 11" was OE. Turned out there is a difference in configuration, so had to return the 12" for refund, done with no hassle.
