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November 2023 by Chantele Pile
This is my second time using placerville self storage and I would highly recommend them. The deals they offer you help out a lot. Especially when things are already hectic moving. And management is pretty as awesome and have been there for me for any and each problem that might a rise.
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October 2023 by Brian Scott
I wish I had the same experience as others but I did not. I found the staff to be inaccessible and when they were there they were rude. We had brought to their attention the weather stripping on the bottom of the door was disintegrated and it allowed dirt and debris into our unit. We also found a hole in the back wall that allowed mice in that left feces all over the place. The staff at the office was unavailable but I finally got someone on the phone who told me they would check with the owners and call me back. As I expected, no call back. I finally cornered someone and asked again and was told the owner would not fix the issue. Since that time the rent has gone up with no service. If you want your belongings to stay dry and clean I would suggest looking elsewhere. Please see my pictures as reference.
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October 2023 by Alexis Rykowski
The property manager Jennifer Banzer is amazing! She is so kind, fair and reasonable and has helped me so much in a really hard time in my life.Thank you so much Jennifer!Note to owners: Please give this woman a raise because she more than deserves it. Lol
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October 2023 by david gross
Clean and secure storage facilities. Reasonable prices. The employees are friendly, professional and returned my voicemails promptly.
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October 2023 by Brian Stephens
Highly recommend. They were extremely helpful with my move in and my move out.Delivered everything they offered. Thank you!
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September 2023 by Bill McCarty
Michele made it easy & convenient to get our account set up. We were moving stuff in within the next hour. Thanks!
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September 2023 by Robert Peck
Staff was extremely helpful to meet all of my needs. I would strongly suggest this place for your storage needs.
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August 2023 by Tracy Thomas
They're online website makes it extremely easy to rent a unit from them. Also to make payments online is very simple process, not complicated at all! Also they're on site employees are very friendly and helpful. My only complaint would be sometimes my gate code doesn't always work.
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August 2023 by Amanda Magee
Jenn and Michelle were awesome. They were very informative and friendly. Answered all my questions ans more. Great experience. Thank you for helping us.
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August 2023 by Jordan Leo
AMAZING!! The staff was wonderful, supportive and made for such a great experience on a stressful day! We spent all day supporting a client to clear his unit and transition to a smaller one. I met with Jennifer and Michelle to coordinate the transfer of units and go over details. They were both very friendly and helpful! Michelle supported us in looking at different size units for the change and going over pricing. Jennifer even brought us water out as it was very hot that day. Towards the end of the there was still some things we were going to throw out and I let Jennifer know I’d come by to pick it up in the morning as the dump was closing for the day. She was so friendly and kind and offered to take care of the remaining items so I didn’t have to drive all the way back in the morning. I cannot recommend this business enough! The management goes above and beyond and works to support unit renters to the best of their ability. I am very grateful to have worked with these ladies yesterday! It was a very stressful day and the support of the staff made all the difference for us. THANK YOU!!
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June 2023 by Vicki Manibusan
Needed a storage unit last minute and Jennifer was wonderful getting it set up for me quickly and efficiently. I was out in 20 minutes. Thank you Jennifer!
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June 2023 by Scott Ronningen
I've got nothing but good to say about Michelle and Placerville Self Storage. They give me courtesy calls if there is any kind of payment issues, Michelle is a doll, and the facilities are secure. They are what you want out of a self storage facility.
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May 2023 by Forest Clark
Placerville Self Storage is a phenomenal facility with many amenities and clean units of all dimensions. The on site Manager Jenn was exceptionally helpful, knowledgeable, and willing to bend over backwards to make renting a storage unit fast and easy. Thank you Jenn for your superb assistance we know we are in good hands with you.
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April 2023 by DJ D
They don't return calls when they say they are going to, they are taking advantage of my son who is young and just getting out on his own and they charge ridiculous fees. We are very unhappy with this facility and will be finding other options.
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April 2023 by Dawnd
My experience at Placerville Storage is great a friendly person working in the office she is helpful and informative about the facility.
