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February 2024 by Trina Butler
Prices are extremely high for dental cleaning. They wanted almost $1,500 for a dachshund's cleaning. Half of her teeth have already been removed. She's 12 years old. I wasn't told ahead of time. Only the morning I arrived. I had to cancel. I didn't have the money for it.The vet chewed me out, and told me that I was told 3 months prior, by the receptionist (how would she know what the receptionist said to me, that is here say), when I had taken mom's dog in for other issues. And told me that I should have cancelled, ahead, so they could have put another pet in my mom's dog's spot; instead of being left with nothing to do for that half hour procedure. I think they should have told me the cost before making the appointment. They lost my business.
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February 2024 by William Wisdom
Very friendly, helpful n knowledgeable staff and doctors. Highly recommend.
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January 2024 by Riley P.
I can't say enough about this facility. From start to finish I felt like my two cats were treated with the best of care. I initially made appointments for them to get neutered and in the time I made the appts to the surgery day, one of my cats had injured its leg. The staff and dr were so good and evaluated the situation and were able to fix his leg same appt. I am sure this is not always the case but the fact that they even offered to help and not turn me away for additional appoints almost made me cry. They truly have the pets best interests at heart. The follow up appt was so great too, with the dr even explaining the healing process in more detail so I wouldn't worry about the time it takes for the cat to be back to normal. They are quick and efficient and don't try to sell you on unnecessary services or products. The facility isn't new and fancy which I personally feel is why they are able to keep costs reasonable. (spay and neuters are a fraction of what it costs at other places which I know because my other cat was spayed at another facility in Folsom 2 weeks prior for triple the price and it was a horrible experience prompting me to come here) It has that small town family vibe and for the first time in many years, my experience was so amazing it prompted me to actually leave a review!
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December 2023 by Tina G.
I moved from Sacramento a year and a half ago and was a little worried about changing from my Sacramento vet who was wonderful. That said, as I had an older dog it seemed prudent to find a closer vet. I tried this office. Everyone has been very caring and helpful. They've gotten my boys in quickly when they needed help. Prices are reasonable. I'm very happy to have found them, and grateful for their compassion and realistic perspective.
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October 2023 by Achsa R.
The doctors and staff overall are fantastic. They always take great with our pets and go above and beyond. Dr. Heather and Dr. Lanae especially are very diligent and kind, but wonderful experiences with the whole staff from reception to the doctors themselves.
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October 2023 by Kim Miles
I do not recommend taking your pets here. I brought my dog here for the first time over a year ago because she had been acting sick. The vet took x-rays and determined there was a foreign object lodged in her stomach and intestines. It was described as “long, skinny and rope-like”. I was told that emergency surgery was required immediately or my dog could die. I was given NO other alternative options. (Although now I know there were many other things that could have been done). At such alarming news I took my dog in for surgery (she is a Great Dane and a surgery of this magnitude is certainly life threatening), and the surgeon found nothing inside her. The surgeon was shocked as was I, for obvious reasons. When I reached out to Placerville veterinary clinic the next morning, although her kind front desk staff agreed with me, Dr Carmody refused to take any responsibility for the error and told me that this happens quite often. I would be ashamed of my practice if this error was happening regularly under my care, but she didn’t seem to be. When I asked for her to help with the financial burden that I had incurred due to her error, she refused. And then when I advised her that I would continue to follow up on the matter, she sent a letter to my home firing me as a client stating that I was “threatening” her (as though I would EVER put an animal under her care again). She added insult to injury over and over in this matter and treated my thousands of dollars in fees as though they were chump change. She was condescending and rude throughout the entire ordeal and treated me as inferior. She used manipulation and fear tactics to try to intimidate me and I’ve never been treated so poorly by a business owner. I’ve never had a dispute like this before and I have to leave this review as a warning to potential customers. She will undoubtedly try to dispute this review as she won in a small claims court case against me. However, nothing that was decided in that case has anything to do with how she treated me as a human being and the scars left on my dogs body. If you’re looking for a vet with decency, morals and human kindness, look elsewhere.
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October 2023 by Kim M.
I do not recommend taking your pets here. I brought my dog here for the first time over a year ago because she had been acting sick. The vet took x-rays and determined there was a foreign object lodged in her stomach and intestines. It was described as "long, skinny and rope-like". I was told that emergency surgery was required immediately or my dog could die. I was given NO other alternative options. (Although now I know there were many other things that could have been done). At such alarming news I took my dog in for surgery (she is a Great Dane and a surgery of this magnitude is certainly life threatening), and the surgeon found nothing inside her. The surgeon was shocked as was I, for obvious reasons. When I reached out to Placerville veterinary clinic the next morning, although her kind front desk staff agreed with me, Dr Carmody refused to take any responsibility for the error and told me that this happens quite often. I would be ashamed of my practice if this error was happening regularly under my care, but she didn't seem to be. When I asked for her to help with the financial burden that I had incurred due to her error, she refused. And then when I advised her that I would continue to follow up on the matter, she sent a letter to my home firing me as a client stating that I was "threatening" her (as though I would EVER put an animal under her care again). She added insult to injury over and over in this matter and treated my thousands of dollars in fees as though they were chump change. She was condescending and rude throughout the entire ordeal and treated me as inferior. She used manipulation and fear tactics to try to intimidate me and I've never been treated so poorly by a business owner. I've never had a dispute like this before and I have to leave this review as a warning to potential customers. She will undoubtedly try to dispute this review as she won in a small claims court case against me. However, nothing that was decided in that case has anything to do with how she treated me as a human being and the scars left on my dogs body. If you're looking for a vet with decency, morals and human kindness, look elsewhere.
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September 2023 by Brandy Harper
Had to bring my cat in because he had a gash that was bleeding a lot. They were WONDERFUL, from check-in to the nurses and vet. They were so good to my baby. They are, in my opinion, the best?and only vet to take your animals to. Thank you, ladies ? ?⬛
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August 2023 by Mandy M.
Everyone in the office is so nice and welcoming. They saved our dogs life, and spent extra time with us when we were worried! Great place to take your animal
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June 2023 by Wade Abbott
I love all of you! Thanks for helping me care for Waylon. He Loves you guys too. He thinks you've got delicious treats!
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June 2023 by Cristina Nunez
Love the services provided here at Placerville Veterinary Clinic. My dog has historically really struggled at the vet, but since coming to this clinic has done extremely well! Everyone is so nice, explains everything, and does such a great job with my anxious pup. I always recommended this clinic for pet owners because of the great service.
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June 2023 by Nancy Allen
I have been going to Placerville Veterinary Clinic since 1988. I wouldn't take my pets anywhere else - 7 cats and 4 dogs have gone to P-ville Vet. They are great veterianians and have taken wonderful care of all my animals. My animals are like my children. I only want the best for them and Placervile Veterinary Clinic delivers all that I could ask for.
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May 2023 by Jack G.
Rude and outrageously expensive. I'll be steering clear of this place. They are maxed out with to much business.
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May 2023 by Trina B.
Wow your case manager responds to my honest complaint in my review, about your price gouging, with lies, trying to say that I was aware of their price for a major dental surgery, teeth removal, and had been given a quote to the nearly $1,500 charge and that I agreed to it. That is totally inaccurate. I would never agree to that for a 12 year old dog, that doesn't belong to me. It might have been what you wanted to do to the dog. And what you wanted to charge me; but, the only thing I ever agreed to and made the appointment for, was a dental cleaning. You've lost my business.
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April 2023 by Alexandra Ivanovsky
Once again Dr. Carmody and the Staff at Placerville Veterinary Clinic have provided excellent, compassionate care to my critter crew. This visit they professionally met the challenge of two giant guardian dogs and one of my aging kitties. I can't thank them enough for the many years of care.
