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February 2024 by kathy day
It my go to Verizon store always have great service!
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December 2023 by Andrea Silvaniuk
DJ was amazing! Fast and efficient service!! Thank you!!
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December 2023 by December Stroble
Had a great experience. Becca made everything easy and was very helpful and friendly. She showed me lots of options and there was no pressure to change my phone, which I appreciated.
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November 2023 by Joe Pierson
I visited. The store, went in greeted very nicely dealt with a store representative named David treated me like a very special customer. A very special employee should be proud to have him as a representative for Verizon. I would give it a higher than a five star if that I was able to do so.
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November 2023 by marcia davis
Very professional and courteous service!!!! Christopher was wonderful and very helpful. Took care of my issues immediately. I like this store in Placerville!!!! Mjd
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October 2023 by Ron Fagot
DJ accomplished in an hour what none of all the other techies at Verizon could do in 3 months and a total of approximately 48 hours of my time.
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October 2023 by Lori Moran
Very professional, friendly and helpful. Great experience.
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September 2023 by murder1 f.
They get one star cause they never have anything lol they literally acting like it's your fault than they have a attitude for some reason lazy is what I see when I walk into this place they have no work ethic they have no drive to sell phones let alone do their job the whole thing about order stuff here it comes faster cause it's the store bull shit they just want to look good don't believe anything or anyone from this place they're lying worst Verizon in the area just remove it they have any product
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July 2023 by Josh Courtright
I give this place zero Stars because her service is horrible I sent my employee in to pick up a Wi-Fi box employee Chris therefore start yelling and hung up in my face cuz we were there two days prior and bought a phone and Wi-Fi blocks and ask them to run both of them together customer service is horrible I do not recommend this place
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June 2023 by Martin Walsack
The wonderful lady Sherry helped me today and actually reduced my monthly bill by half and I even got a upgrade on my phone. I also got a business line which was just fantastic. Excellent service super service.
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June 2023 by Leti Lujan
I had very good service and they were very helpful and informative
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May 2023 by Justin Vincent
I called Verizon at this location and talked to Marian that was a employee for Verizon and she interrupted me multiple times she wanted to setup a appointment to visit the store at this location and I told her I don't want any appointments at all multiple times and I told her I don't want to setup a account multiple times and at the end of the phone she said bye now was rude at the end of the phone call and didn't thank me for calling no nothing completely disappointed at the serve she gave me absolutely horrible service.
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May 2023 by Robin Morris
Was promised a discount buying a new phone and lied to me and won't give me a discount. Don't use Verizon they are over priced and will rip you off if you sign up with Verizon
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May 2023 by Angela Rodriguez
Sales rep was very knowledgeable and explained every step completely.
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April 2023 by Ashley Bennett
Beware of hidden fees. We recently switched over to Verizon and the overall experience has been very disappointing. Chris ans Ed have both been very nice and helpful, but we ended up stuck in a 3 year contract with a bill way over what we were told in addition to having to pay numerous surprise fees upon activation. Verizon Support told us the store manager could reverse some of these fees, but when we went into the store, the manager would not help at all. There were a lot of issues with our account and we had to return to the store many times.
