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December 2023 by Colleen Compton
Had a new set of tires put on my car. Jason in automotive was very helpful. He got me a great price on Goodyear tires. Good customer service, and I didn't have a long wait!
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October 2023 by Rob Blunt
Really poor experience. 4:00 appointment for an oil change. Arrived 3:45. "You will be next." By 4:30, my car was still in the parking lot. So I asked. "We'll never get started before 5:00." Didn't seem like they had any kind of clue. I'll do it myself.
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July 2023 by Wayne Morris
I ordered 4 tires last week and made an appointment for installation today at 11am. Arrived at 10:45 and was told something was broken and that they couldn't install any tires. I asked why they didn't call and notify me, but of course no answer. This also happened to me at the Folsom store on July 12th. I ordered 4 tires made an appointment drove an hour down there and the compressor was broken and they couldn't be installed. That's it for me they lost a $700 sale which they really don't care about.
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July 2023 by Jackie Joubert
They were shortstaffed the day I went. Very apologetic for the wait, but I understood. They did a great job, I got some work done while I waited, so I didn't mind at all.
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July 2023 by Jerry Nordby
I am completely satisfied with the service that I have received in the replacing of my tires
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January 2023 by C R
They have zero concept of what customer service is. They openly admit to this flaw and seem quite okay with it. Phone calls are not answered at this location. It is impossible to reach them thru customer service either as they do not answer their phones either.
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September 2022 by Andizzle
Bought tires from them and they are never open to do my free rotations i was promised with purchase. Should be sued for false advertisement, they are not open as posted.
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July 2022 by James Roberson
Went in Early to get all 4 tires replaced on Honda Civic EX. They were done within an hour. Great and fast service. More people started coming in and their wait times were a little longer which is Expected. Car is running smooth! Would definitely recommend if you just need tires/oil changes!
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March 2022 by Richard Grant
2/23 Went in to have tire repaired and was told can't be repaired. Then came back in to have set of new tires placed on my vehicle. Took my keys told me they only have 2. Had them installed and was told they would have them by next week. Went back in 3/2/22 and they didn't have them and was told tomorrow. Called 3/3 3pm and was told they haven't come in. Employees jus t don't seem to really care. Tried calling Folsom Walmart tire center and couldn't get anyone to answer the phone.?
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September 2021 by AD Shum
Customer service was really great. Ronnie in the front desk is very personable!Only gripe:I got in there 6:58am and checked in my car at 7:00am right when they open, so I was the first one in there. They didn't finish my car until 8:24am.Even when you are the first one in, it still takes them an HR and half to do oil change.Just a heads up if you trying to get there early and have time to go to work.
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September 2021 by John Cowper
Always affordable fast and do a great job!
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August 2021 by AD Wenzel
Customer service was really great. Ronnie in the front desk is very personable!Only gripe:I got in there 6:58am and checked in my car at 7:00am right when they open, so I was the first one in there. They didn't finish my car until 8:24am.Even when you are the first one in, it still takes them an HR and half to do oil change.Just a heads up if you trying to get there early and have time to go to work.
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August 2021 by Michelle Hartt
The customer service was wonderful but they did not double check that the oil cap was completely sealed below the car, leaving oil all over my boyfriends beautiful garage that is his baby. I’m screwed thanks to their lack of care and for not double checking. I’m furious. Let’s hope the manager can help??
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August 2021 by Kelly Collier
Don't go there endless absolutely necessary
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July 2021 by k d
My boyfriend took his car in today to have 2 tires changed and ended up with a broken windshield. They did nothing to help and denied it all. If I could give no stars I would. This was the worst experience I have ever had.