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December 2023 by Martina Z.
If I could, I would give them and their other facilities a negative 5. A woman whose job it is to draw blood all day couldn't find my daughter's vein. Impossible to get an appointment, impossible to talk to a live human--what a pain.
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December 2023 by Emily H.
PLEASE AVOID THIS PLACE! They haven't given me my results in over a month and I can't get ahold of a real person to speak with.
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November 2023 by RickinHKG
I should have heeded the low rating on this place. Only a single person working, after checking in was told a 30 to 60 min wait. 3 and 1/2 hours later I left without being seen. The individual was about to take lunch, close the shop and would be back in a hour. It appeared the single worker was determined to NOT see walk ins. A shambles. She saw approximately 6 to 7 people in the first hour, then saw nobody in the next hour. When asked for an update was dismissive and unhelpful in the extreme.
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November 2023 by E C
Scheduled an appointment for kid and they didnt have the right size neede/gauge for a child. They still asked if we’d like to proceed! Then recommended trying a different location. What about properly managing your supply? You enter the patient’s age when you book an appointment so how about some/any communication if you can’t do the test. Horrible. Trying to find a different lab/company to use. Took time off work and school for this.
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November 2023 by Sandra Vargas-Henao
don’t go here, regardless of whether or not you have an appointment. if you are more than 5 minutes late, they cancel your appointment. if you are on time, they make you wait. i’ve been waiting over an hour meanwhile they keep calling in people who checked in after me. if your provider asks you to get bloodwork done here, ask to be sent to a different lab. quest diagnostics is awful.
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November 2023 by Amy Malina
The key I think here is to make an appointment beforehand. Even though they say they take walk-ins, it’s super easy if you have an appointment. The first time I went here I thought I had made an appointment but it didn’t go through. Unless you get a confirmation e-mail you don’t have an appointment. But with my appointment it could not have been easier if more efficient. The woman taking my blood was very competent and lovely and there was almost no wait.
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October 2023 by Craig P.
This was my first time there and the place and services were awesome! My appointment was 1:40 PM. I arrived (as suggested) at 1:25 PM. I went inside, used the kiosk (as directed) and logged in. That took about 5 minutes as I already pre-registered before arrival. The overhead screen showed my place in line (#2). Two nurses came out and Farah took me to room #1. She verified my ID and insurance information, asked what arm I preferred and took the samples. I was out by 1:50 PM with a band-aid.The whole process to only a few minutes (as I was prepared prior to arrival and had all of the requested documents/ID ready). Farah explained everything she was doing and made the whole process comfortable. She was friendly, efficient and a credit to Quest Technologies! I will definitely recommend Quest Technologies to all my friends who need their services!
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October 2023 by Christine L.
0 stars these people here are complete idiots I had an appt could not find the place huge parking structure kept calling them to give me better directions of course they don't answer I finally figure out where they are located I'm having to scream through glass window for help! The attendant finally shows up 10 mins later only to tell me I will have to reschedule as a walk up cause I was late! I will never use quest!!!
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October 2023 by Bea R.
As a walk in I was expecting a long wait time... if I had walked in the afternoon and not right after they had opened. The check in process was easy, the waiting area was nice, and once I was finally seen (after almost 2 hours) I was out quickly. There is no bathroom in the building, but there is a public one across the street by the parking structure. This place is conveniently located in a nice shopping area. Unless I have to I do not plan to return.
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October 2023 by Alicia Barrera
9/20/23 today was my appointment, this was my first time at this location, I got a little confused using my appointment code, but a girl name Yesenia, come out and help me, my appointment was at 3:40pm , and I got there at 3:05pm ,Yesenia took me immediately inside and did everything very nice girl. Plus no pain her hand is very soft,, I have very good experience at this location, specifically with the very nice girl Yesenia. ?
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October 2023 by Anna Tarasova
I have been to this facility several times, and while I do have veins that are harder to find, I have never had a place that was not able to collect on 2 separate occasions. These are not skilled professionals, so unless you want a needle inserted in your arm that will be moved around inside in "hopes" of striking a vein... skip this place entirely.
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October 2023 by Jon H.
Sacred to go here after the reviews but I had an appointment, checked in, they saw me early got blood draw and left.... easy. Everyone was nice too.
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September 2023 by Cassie H.
This is a great place. Location nice and clean. Staff friendly and helpful. My phlebotomist was Yosian. She was knowledgeable and answered my questions. My test took no longer than 6 minutes from beginning to end.
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August 2023 by Nicole M.
I accompanied my sister for her blood test today. Unfortunately, according to her, getting an appointment is very difficult. The available dates and times are always scarce, and even walk-ins are not allowed.On the day of the appointment, we had to wait for more than 30 minutes in the waiting room, even though there was no one else there. The person who came out from the door was late for their appointment, but there was no apology or explanation.It was a very unpleasant experience, and I wouldn't recommend it.
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June 2023 by Travis H.
This is a very specific review. They advertise and encourage walk-ins but have no method for serving them.I watched carefully for 1.5 hrs, they have appointments every 10 min and if someone is done quickly, they wait in the back until the next scheduled appointment has arrived. They have no intention of serving walkins.If they remove the advertisements that would be fine, but as it is currently, it's false advertising.The employees here should be ashamed with how lazy they are.
