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March 2024 by Paul S.
Phil is THE nicest, most competent, fairest, honest and communicative mechanic I've ever met.
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December 2023 by Nat Bankhead
Never bring your car here. I took my car in for an acceleration issue, and it came back within a week, took it back and the issue STILL came back
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December 2023 by Nathan Bankhead
Never bring your car here. I took my car in for an acceleration issue, and it came back within a week, took it back and the issue STILL came back
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December 2023 by Al Ler
Friendly staff
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July 2023 by Kyle Brown
Through a long and difficult fight with the warranty company the owner was patient and incredibly helpful though everything
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April 2023 by Sunny P.
Phill and his team understands and rectifies the problem and fix it with best of their effort,I have been going to this shop for around a year now and would say it's the best mechanic shop around ,these guys are honest and reliable.
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February 2023 by Phyllis Pittlick
We have been going to this location for years. They are honest, reasonably priced and professional. I highly recommend this location. The owner Phil prides himself in customer satisfaction.
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October 2022 by Elise Fredricks
Extremely overpriced and inflated gas prices.The mechanic shop here is worse because they replace parts that don’t need replacing and charge you twice the amount that you would have paid if you went somewhere and had the correct part replaced.
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July 2022 by Jenna K.
My family has had 5 cars serviced with Phil and his team. We were regulars and the last time I went to this shop, I had an awful experience. I had an appointment at 9am, and I recognize that I was a few minutes late, but that does not excuse Phil's behavior. When I arrived, I found Phil talking angrily on the phone. I waited patiently for him to finish for over 5 minutes. He approached me with an aggressive and accusatory tone and asked if I had an appointment. I told him yes at 9am. By this time, it was 9:20am and he started yelling, literally yelling, at me saying that he cannot take me because I was 20 minutes late (mind you I waited for over five minutes for him to finish the call). I told him that I was waiting for him to finish the call and he was still yelling at me saying that he has other appointments to get to and he cannot take me. He was very rude and disrespectful to me, a loyal customer. I am never coming back here. I agree with the negative reviews on here because they stand true.
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June 2022 by Sheri S.
Phil and his team are amazing! Very accommodating, quick and no-nonsense. I've been trusting them for years and wont bother with another shop because I know his prices, customer service and workmanship is top-notch. Even when something weird was happening inside my car, they got in there and figured it out. After all of these years, I don't question a thing and who can say that about a mechanic....????? Trust is a word I can associate with Phil and his team. Thank you for always taking great care of me and my vehicles! :)
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June 2022 by Bob Kent
Brought my car in for break repair said it was done so paid got in my car and same problem. What the heck no road test to confirm it’s right? Over charged for parts don’t call when they say they would one and only time I will use this place.
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May 2022 by Vladimir F.
The negative reviews are all true and make sense now. The owner, Phil is extremely rude and disrespectful. I don't know how this shop even stays in business. I purchased a 2012 VW GTI that had a sticker from this shop on the windshield. Since I bought the car at auction and don't have contact from the previous owner, I called Morello and requested for the service records. Phil looked up the records by license plate # and stated that the car has service records from this shop going back several years. When I asked him for details he started to get agitated. He rambled off a few things that were done to the car over the years. I was trying to write everything down as quickly as he read them to me. When I was trying to get mileage, type of work, etc, he started yelling at me that I'm not his customer, and I'm not paying him for his time. He then hung up. Fast forward a few days; I was planning to just drive there and "pay" him for his time. I decided to call first, plus I wanted to give him the benefit of the doubt, maybe he just had a bad day that day. Nope; same rude and angry Phil (boy am I glad I didn't take the drive there). I stated that I wanted to "pay" him for his time, and all I wanted was to get a copy (without any info from the previous owner, which I didn't care about anyway) of the service records. He then proceeded to tell me that he is "legally" not allowed to do this, even though I didn't want any of the previous owner's information, and again just hung up on me. I followed up with BAR (Burau of Automotive Repair) and they told me that there is no "legal document" that says he can't provide the repair details. They did say it is his choice to provide it or not. So it turns out that Phil is an ignorant, rude, and disrespectful just like everyone says. Stay away from this place!
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March 2022 by A Perez
WAIT WHAT? U WANT MY MONEY BUT CANT PROVIDE BASIC SERVICE???? TAKE YOUR MONEY ELSEWHERE3:50pm the bathrooms have been broken for weeks. The cashier didn't know anything (as usual). I asked for the manager and he provide the information for "ARUN KUMAR" the manager. upon hearing his excuses over the phone, I demanded a time frame for the repair.Arun promised to have it repaired by FRIDAY FEB 18TH. WILL HE HONOR HIS WORD?STAY TUNED.*UPDATE: It's MARCH 3RD 2022. KUMAR can't keep his word ?. Bathroom STILL BROKEN. I gave him several weeks. Attached are pics. Now I'm going to yelp, AND show Chevron my posts.Upset KUMAR? ...THIS BUSINESS. CHEVRON.You won't get a penny from me at this location.
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February 2022 by Jimmy J.
Phil the owner is an extremely rude, disrespectful oaf. Told me show up early at a specific time, which I did, and then proceeded to ignore my explanation as to what I needed done, even though he already knew from previous conversation. I guess his phone customers are much more important than those who show up in person. I'll take my business elsewhere. Try J and M in Pacheco. Martin the owner is a really nice guy.
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January 2022 by Alireza Zanbagh
I have been taking my 2015 Nissan Rouge to Phil and I’ve had a great experience. He’s fair, and they get the job done, thank you.
