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February 2024 by Andrew R.
I bought a dishwasher just a teensy bit too big for our cut out (my fault). Deven was able to process an exchange for different model that fit and we were able to go pick it up the SAME DAY. He even called me the next day to process a refund because the replacement unit was a little less on the price tag. What great service!
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February 2024 by Illy P.
I have bought several Appliances from Friedmans in the last few years and I've been quite happy with all of them. Unfortunately, there was a hiccup with my last purchase and Tom West stepped in to provide outstanding service that rectified the situation. Their prices are competitive and their service outweighs any other. Thank so much and I'll be back soon.
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February 2024 by John S.
Tom at Friedmans appliance has become our go to guy for all of our appliance needs. He listened to what we like, how we use the kitchen/laundry machines, and kept our budget in mind. He made it so easy and was quite knowledgeable (even about things we hadn't even considered). We highly recommend Tom to help you out when replacing appliances.
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February 2024 by MaryLou Clarke
We always go to Friedman's to find what we need for the house, they give great service, and don't rush us into making a decision. They have a great selection and their prices are reasonable. What more can you ask?
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February 2024 by Skip Smith
The displays in this store are outrageous. "In a good way" If you can't find you're looking for here, you're probably not serious about it yet.
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February 2024 by Stella McCarthy
Recently bought a set of washer and dryer (and pedestals) at Friedmans Appliance and had a really great experience - truly because the person we worked with, Emmanuel Caraballo, was just awesome. Super nice guy, easy to talk with, answered all my questions. There were some hiccups with the delivery and installation (none of which was Emmanuel's fault) and he very quickly addressed it and made sure all was resolved (and this was all during his days off - he continued to check in throughout the day). If you're in the market for a new washer/dryer, I highly recommend checking it out and meeting with Emmanuel!
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February 2024 by D A
I want to thank John, his team and the owners of Friedman Appliance for taking care of everything and ensuring the non profit rescue "Bitten by a Kitten" had a large capacity Washing Machine and Dryer. The shelter takes care of many tiny kittens before adopting them out. There are many large loads of Blankets, cat beds, towels and rags required to ensure clean and healthy kittens.The generosity of Friedman Appliance, John and his team will save many little kitten lives.They are highly recommended and seem to have every possible appliance with a professional team and knowledgeable team.The energy efficient stack washer dryer set they provided works incredibly well.
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February 2024 by Katherine Loyd
I've heard good news about this place, but even though I live nearby, I've never visited. Wow. The showroom is impressive. I needed two appliances. I told Andrew what I needed and how I use them, and he pointed me to exactly what I wanted. Usually I find this type of shopping painful, but this was very positive!
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February 2024 by Navdeep G.
We went looking for a 48" Sub-Zero refrigerator after our old Jennair died. Neel at Friedmans was exceptionally helpful in getting us the model we wanted along with reasonable price for delivery, installation and haulway. Seamless experience, will definitely reach out to Neel for future appliance needs.
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February 2024 by Steve R.
Between Christmas and the New Year, I reached out to Friedmans Appliance because our Bosch dishwasher was not working properly and for over a month and during that time, I could not get a service call scheduled. So, I went to the store in Pleasant Hill where I met with Iggy Sciortino at the service desk. We had never talked before. He listened to me. He listened completely! He didn't rush to any quick answer. He did some checking and reached out to "Rick" to set up a service call. Rick called me later that same day and said he would be out late the same day. He showed up. As it turned out, Rick was a seasoned tech and Bosch specialist. It was clear he knew what he was doing and a couple of hours later our problem was resolved. We have purchased other appliances from Friedmans over the years and have never needed to call for service before this situation. Trust me... We will continue shopping at Friedmans.
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February 2024 by John D.
I had an excellent experience with Susan at Friedman Appliance. She secured a fantastic deal on a KitchenAid double oven, highly recommended by Consumer Reports. Concerned about the removal of the old oven, Susan carefully reviewed pictures and assured a smooth process without damaging the cabinets. The removal and installation were executed beautifully and promptly. Susan's expertise and commitment to customer satisfaction make her my go-to for all future appliance needs. Highly recommended!
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February 2024 by John Jones
Harold was amazing to work with and super knowledgeable about all of the dishwasher brands and helped us get exactly what we wanted. The whole team at Custom Appliance Installation make this a super easy job to complete. The team was extremely flexible and got us in on their schedule quickly. Arthur installed the unit within an hour and was in and out and really great to work with. Overall was a really great experience and would use both Friedman and the team from Custom Appliance Installation again in a heartbeat.
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February 2024 by Joan Grealis
Besides the always great staff at Friedman's or installer, Darrell from Custom Installers did a great job. He was professional and nice and made sure everything was working fine before new left. A great experience all around!
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January 2024 by Richard S.
I rarely post on Yelp, but I just had a pleasant shopping experience that I thought should be shared. My wife and I went to Friedmans Appliance to look at appliances for our kitchen that we're remodeling. We had shopped there in the past and have always been satisfied with their selection and prices. We were going just to get some ideas, and expected this would be the first of many visits. We were greeted by Brandon, who listened as we explained what we needed. He guided us through the process of looking at refrigerators, dishwashers, induction ranges, etc., and put together a package for us that turned out to be exactly what we were looking for - and at a great price too. Brandon was extremely knowledgeable, and was able to answer all our questions. His friendly, low-key demeanor, as well as his sense of humor, added to the experience. Never did we feel pressured or rushed. We received a quote that day, and went back a week later to close the deal - buying seven appliances. For a pleasant shopping experience as well as great prices and a huge selection, I would highly recommend Friedmans Appliance. When you go, ask for Brandon.
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January 2024 by Bob H.
We have been Friedman's Appliance customers for many years and have had excellent customer service. Last fall our refrigerator gave out at 2 years into our 5 year extended warranty we had purchased with them. We were fortunate to have a fantastic salesperson, Susan Vise and her supervisor, Al to help us resolve the problem. Because our previous model was discontinued and the replacement we needed was backordered a couple months, we were offered and received a brand new loaner to carry us through until our order had arrived. and the warranty was completely fulfilled. This experience of excellent customer service made us a more loyal Friedman's customer than if the problem had not occurred in the first place!t
