GameStop is a popular store for gamers offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. The store also sells trading cards, sports cards, Pokemon cards, and other TCGs, as well as gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, decorations, replicas, and board games. Customers can sell or trade in their old consoles, games, accessories, and phones for cash or store credit, and now the store also buys PSA graded collectibles. The staff are generally friendly, knowledgeable, and make the store welcoming, providing good customer service and helpful advice, often offering good deals or discounts. Some reviews mention that the store's inventory is limited and still recovering from Covid-related shortages. While most experiences are positive, a few customers note occasional issues with staff training on transactions. Overall, GameStop is seen as a go-to spot for gaming needs, gifts, and collectibles, with options for in-store shopping or online orders for in-store pickup.
Every time I go into this store, the employees have great customer service. I’m an older millennial so they are able to answer a lot of my questions on gift ideas for kids in my family.
October 2023
Every time I go into this store to buy gifts for the kids in my family for special occasions, I experience the best customer service. Specific shout out to Greg!
June 2023
I was helped today by two amazing employees! They greeted me pleasantly and took care of my exchange quickly and effortlessly. Genuinely kind, respectful and understanding of my situation. Will return! I hope I don't spell their names wrong, but I'm pretty sure it was Rosa and Alejandra who helped me out. Thanks again~~
