Harbor Freight Tools is America's #1 Tool Store, with over 1,500 locations nationwide. The store offers an unmatched assortment of quality tools at unbeatable prices, including automotive, air and power tools, storage, outdoor power equipment, generators, welding supplies, shop equipment, hand tools, and much more. Over 75 million customers have come to Harbor Freight for their great deals and wide selection. Customers have generally had positive experiences at Harbor Freight, praising the friendly service and convenient checkout process. The store is known for its discounted tools, although some reviewers note that the least expensive items may be of lesser quality. However, many customers have been satisfied with the lifetime warranty on hand tools and the ability to replace any tools that break. The selection at Harbor Freight is described as less extensive than at larger home improvement stores, but customers appreciate the convenience and the opportunity to find sales and promotions. Reviewers have highlighted exceptional customer service from specific employees, such as the manager at the Pleasant Hill location, who demonstrated a commitment to valuing the customer. Overall, Harbor Freight is a popular destination for customers seeking quality tools at affordable prices, with a generally positive customer experience and a wide selection to choose from.
They always have exactly what we want or need. This time we couldn't find what we were looking for so we asked an Associate who directed us to exactly where it was. The is always helpful, professional, and personable. Always a pleasure to check out the isles.
May 2024
Friendly . Informative. Had what I wanted where as home depot didn’t have a clue as to what I was looking for.
February 2024
Very friendly service considering discount atmosphere Be vigilant, as some of their least expensive items, are lesser quality. That said, many decent buys on national brand tools. Selection also lots less than home depot or Lowes . Very convenient and fast checkout. I check here for sales and promotions, when I want to... read full comment
