Lamps Plus is a popular lighting store serving the East Bay area of San Francisco, including communities like Berkeley, Concord, Oakland, and Pleasant Hill. Located in Contra Costa County, the store offers a wide selection of lighting fixtures, fans, bulbs, and home decor items. Customers appreciate the extensive variety and competitive prices, often finding many specials and full sets of lighting for their homes. The store’s staff is known for their helpful and friendly service, with many reviews highlighting exceptional customer support from knowledgeable employees. Customers especially value the professional and caring attitude of staff members, who assist with product information, choices, and help in creating a vision for their home lighting needs. Several reviews mention staff members like Jacqueline Brewer and Kathy Wang, who provide outstanding service, guiding customers through their purchases with patience and expertise. The store also has a reputation for good after-sales support, including resolving issues such as warranty repairs by offering replacements when parts are unavailable. Parking is free in the shopping center lot, and the store adheres to Covid and mask mandates for safety. Overall, Lamps Plus is seen as a reliable and friendly place to shop for lighting and home decor, with a loyal customer base drawn by its wide selection, competitive prices, and excellent customer service.
Have a 3 tiered outdoor fountain Ethan was able to track down the replacement parts, went way out of his way. Don't lose him I will shop again
May 2025
During a recent remodel, I came to the Pleasant Hill Lamps Plus quite a few times for Purchases and Returns. EVERY visit the staff was friendly, competent, handling my requests, some of them odd, with a smile. A lovely place to shop - great selection too.
May 2025
Excellent customer service and local inventory, which is surprising in today’s environment.
