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April 2024 by Laureen ..
A very slowly leaking toilet led to water damage in a substantial section of our main bathroom. The whole bathroom (probably the original from when the house was built in Oakland in 1955) had to be redone. We went with Mark Scott because our insurance company recommended them. Once we got past the challenge of waiting for necessary city permits and choosing the materials we wanted (tile, flooring, lighting, etc.), Mark Scott took over and converted our bathroom into a beautiful modern version, which looks great. My main contact at Mark Scott (Cristino) was always quickly responsive to our inquiries and any concerns we had, very patient with one or two key changes we wanted in the middle of the work, and did it all with a very friendly and high level of professionalism. The workers themselves (primarily Francisco) were also very professional and friendly and were committed to making us happy with the finished product. While the urgency of getting this done was circumstantial and not by our choosing, this ended up being a very worthwhile investment which clearly added to the overall value of our primary residence.
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March 2024 by Brian R.
My insurance company sent them to give me an estimate after a car hit a fire hydrant in walnut creek and flooded my business. They had a way lower estimate than the other companies we called for an estimate. Come to find out they have a back deal with the insurance company that gives them special pricing and rates so customers get a lower pay out. Fast forward a year and I reached out to this company for another estimate. It took them almost a month just to get a response. If there response time and how slow there process is reflects there work and projects I would never hire them for another project. They flagged my review in the past so they must be paying for reviews. I have had multiple bad experiences with this company as a customer !
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March 2024 by Michelle Torretta
Extremely professional, experienced with luxury. Very thorough and detail oriented. I wouldn’t use another builder. I have used Mark Scott Construction both as referrals for my clients and on my own personal projects and have been very happy with all of my experiences and my clients always call me later and thank me for connecting them. Highly recommend.
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March 2024 by Linda W.
Mark Scott Construction is a very professional and first class company to do business with. I had an apartment unit that was gutted due to a major fire. They worked well with my insurance company and myself in a timely matter to get the unit up to code. Their workers (painters, flooring crew, electricians, etc) were all very professional and excellent at their trade. I'm a very detailed oriented person and I must say they did excellent work. I would gladly refer them and definitely use them again. You won't be disappointed.
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March 2024 by Ana Maria Vides
It was a big pleasure to assigned my house demolition. Alex Salas was very professional and explained to me the process step by step, and the time that was going to take.I went to check how the house was coming every other day and they took really good care of the house I'm extremely impressed with their professionalism.
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January 2024 by Melissa D.
After a plumbing issue and water damage, my Insurance Co recommended MS Construction. Frank Capaldo was my initial contact, and Don Draper was the project manager. From start to finish, I was greeted with professionalism and kindness. Don went above and beyond to help with every aspect of the project. Hector's work was excellent, and he reassured me with each step of the process. From the office staff to the flooring department, I was treated with professionalism. They all made a stressful situation a breeze. The finished project exceeded my expectations. I highly recommend MS Construction!
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January 2024 by Heather G.
Mark Scott Construction was excellent. They were reliable and extremely helpful. They bent over backwards to help us with any of our needs. Easy to get a hold of and left our home in better condition. Strongly recommend to anyone.
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January 2024 by Adriana O.
Don't do it. Don't waste your time, and money, you will get nothing but frustration. Horrible experience, Terrible response.
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January 2024 by Judith B.
Mark Scott Restoration and Mark Scott Construction were very helpful, professional and experts in their crafts after tremendous storm damage last year. Frank was our project manager, Don our Field Operations Supervisor and Sal was from restoration. The job was big and tricky and their crew was fantastic. They always communicated with me and were responsive to all of my questions. I am beyond thrilled with the work that they did. Thank you.
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January 2024 by David M
Rich was fantastic and all around great person to work with. Caleb was very helpful and attentive to client needs. 4 stars due to oversight requirements and consistent issues during project, but finished strong, floors look great and toilet was sorted out. This team does very high quality, great work.
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November 2023 by mar w.
how do i make 0? the kitchen is not done. if it ends up a 5 star kitchen that will give them the 1 star. it's been horrible. every single thing. it has to get better for the sake of my mental health. yep, that bad.
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October 2023 by Honest R.
Mark Scott Construction, Inc. is someone I would never recommend to anyone looking to complete a construction job, remodel, or even small repair work. Completely unprofessional, and rude.
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September 2023 by James H.
Did a good job in less than a month reconstructing my kitchen back. They even installed my over the head microwave charging for as low as $650, demolishing the old vent fan installed.
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September 2023 by Jessica P.
We were not sure what to expect when embarking on the journey to restore our home. Deciding on a construction company was the first of many difficult decisions we needed to make, but it proved to serve us well on the rest of our journey with them. They were patient with our endless questions, quick to answer phone calls, and paid attention to the details that left our home better than expected. We are super grateful for the Mark Scott team, and still find ourselves smiling as we look around our newly restored home.
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September 2023 by Dee Em
They do not have sufficient oversight from the project managers. The team does really great, high quality work (our floors look fantastic, they did a really beautiful job on the paint job and all the repairs from storm damage - these guys are highly skilled and their work is solid) but they need to be checked on otherwise you will come back from a weeklong vacation after giving them extra days to finish the work, and at midnight on Friday morning going into a long weekend you will find an uninstalled toilet sitting in your laundry room, stains on your carpet showing that they clearly didn’t cover it while they were doing all the demolition and replacement work, and lack of communication and awareness of the project manager re what is happening on site. The last thing I heard from the project manager was that they might have to call in a plumber… two days before I got back to my house… that is a far cry from telling me the job is incomplete, and that I don’t have a downstairs bathroom, and furthermore they’re going to plop a used toilet on the floor in front of my washer and dryer so that I can’t use either until they send other people back to move the thing. I still have no idea when I’ll have a bathroom downstairs again nor when they are going to send a plumber and additional workers to install the toilet - the project manager left town before the work was complete and did not check the work site. This is the second time we’ve had this problem with a project manager being unaware of things occurring at the location of the job.The saving grace was a gentleman named Rich. Rich was not our project manager either time, but he is kind, attentive and willing to do the work and he stepped in on a number of occasions to mitigate the mistakes and lack of oversight and communication. Rich is a saint and I deeply appreciate all of the help and problem-solving that he provided. If you have the opportunity to work with Rich I’d say this place is worth it. Pictures attached so you can make your own judgments about whether or not this is what you want
