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December 2023 by danilo foz
Very rude person. Went for repair of golf bag zipper. Took him two weeks. No good shop.
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October 2023 by Mario Margiotta
went here twice to try to drop off boots during posted hours. Store was closed both times, the will return time hadn't changed. Wanted to give a small local place my business but will have to go elswhere
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October 2023 by Sharon Collins
Great service in past, tho now I cannot get hold of them to get my shoes back.
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September 2023 by L R John
Vladimir (the owner?) is a rockstar! Been back a couple of times for repairs to an old sentimental leather belt. Always a very reasonable price and basically does the work while I wait! Old fashioned customer service you just don’t find anymore. I highly recommend this place!!
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August 2023 by Uziel Acosta
Been here a couple of times always on time repairs, always fair prices, always greats and has good customer service.I’m a dress shoe kind of guy so he’s done my heal blocks, replace soles buff N shine and added heal guards
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July 2023 by Phillip P.
Great job! Was fast and efficient. Will definitely keep coming back for shoe shinning
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June 2023 by Gabriella Z.
I went in today needing more holes in my belt. He helped me right away, took about 2 minutes and didn't even charge me. I will definitely be going back and recommending this place to others!
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June 2023 by Jon Bottom
I have brought a pair of boots and pair of dress shoes here over the last year. Excellent craftsmanship on both repairs. Pricing for the quality of work is very fair.
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May 2023 by B J.
The man who bought this long time shop in Pleasant Hill needs to learn good business practices...mainly running a legitimate business and being NICE to customers. I dropped off a pair of shoes for repair, gave him a $20 bill, he put in his pocket, and put the shoes behind his counter. He didn't give me a Claim TAG or a receipt and when I asked, he said "why?" I said because I gave you $20 cash and you won't remember me in a week or who's shoes those are! He gave me a rude attitude and tore off a blank paper from the cash register, scribbled $20 on it, no date nothing, no tag for shoes.I was trying to support a small local business that I have been going to for YEARS before he worked there. I left and drove around the block, that small voice inside me said "You'd better go back and get those shoes or you'll never see them again!" So glad I did. I walked in, he gave me an ugly glare, I said I changed my mind and I'd like my shoes back. He gave me the $20 and I left with my shoes! NEVER, will I recommend using McKay's Shoe Service!
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April 2023 by Renee Murray
Absolutely incredibly great service and craftsmanship!
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April 2023 by Rachelle P.
Excellent service at McKay's shoe service! I am beyond happy with the repair. Other shoe repair company's told me the repair was too complex. I contemplated just cutting my losses and throwing the boots away but I couldn't stomach it because the boots were brand new when my dog chewed them up! I am so glad I called McKay's, they truly saved the day! Cost to repair was totally reasonable.
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April 2023 by Richard H.
Great job in repairing my hiking boots that saves me $$ from buying new ones. Good hours open, too.
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April 2023 by Arezoo T.
I took a purse for repair to this store. The guy said it would take two weeks to repair a small tear. He charged me right on spot for $15:00. I paid the cash, but did not receive a receipt. He wrote my phone number on a piece of paper and told me he would call me when the purse is ready.3 weeks past and I have not heard from him. I went there on a Thursday afternoon to pick up my purse. He first looked to find it and then stated it was not ready, and that it would be ready on Tuesday of the week after meaning almost 4 weeks after I dropped it off and paid for the service.I again went there on Tuesday and noticed the repair was not complete.I stood there for him to put some stitches. When he gave the purse to me, it still was detached and not fully repaired. I made a complaint and he grabbed the bag and was mumbling words. He applied glue and gave it to me. I checked it , it was not attached and he grabbed it again and said to come back another day with an angry tone.I went back two days later and my purse was not still fully repaired .I just took it and left quickly.I WILL NOT RECOMMEND THIS STORE AT ALL!The guy certainly has a bad attitude and the service is terrible!
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March 2023 by da ref
This guy is horrible, I took a tennis shoe that the sole came unglued to have it fixed. It took him a week to do such a simple task, his excuse was he was very busy, and he charged me $15 !!! When I got home, I saw the shoddy work he did, still the side of the shoe was unglued; I went back to have it fixed and he had the nerve to lie to my face and say this was the other shoe, not the one he repaired!!! Will not get any more business from me!!!
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March 2023 by Annmarie Stern
Absolutely incredible work, fast and very reasonable!!!❤️
