O'Reilly Auto Parts store #2872 in Pleasant Hill, California, is highly praised for its excellent customer service and helpful staff. Located at 505 Contra Costa Boulevard, this store offers a wide range of auto parts, tools, and accessories, along with useful store services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. The store is also equipped to resurface brake rotors and drums, and features a free Loaner Tool program for specialty tools with a refundable deposit. Customers consistently describe the staff as friendly, knowledgeable, and eager to assist. One customer appreciated how staff members went out of their way to install a new filter and help identify the correct part. Others shared stories of staff members going above and beyond, such as helping to test and replace a car battery after a stressful experience with starting problems. In particular, staff members demonstrated a positive attitude, patience, and a willingness to help, even offering to drive customers to pick up parts when needed. These actions turned stressful situations into positive experiences and earned high praise. Overall, the Pleasant Hill O'Reilly store is known for its friendly atmosphere, helpful employees, and quality services. Customers feel confident in the staff’s expertise and appreciate the extra effort they put into assisting with their auto needs. With over 6,000 stores nationwide, O'Reilly Auto Parts remains a trusted choice for car repairs and parts.
The cleanest looking auto parts store I've seen. Service was professional and fast.
May 2024
Pleasant Hill O’Reilly’s has wonderful customer service! Honest regarding product, pricing and installation. Staff was extremely friendly and helpful. Especially Geoff. Thank you O’Reilly’s for saving the day! So I can continue on moving forward with my plans for the weekend.
February 2024
Great service and next door to dispencery and sex shop
