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December 2023 by Sarah B.
My brakes went out the first day I had moved to Pleasant Hill and I lucked out by taking my car here. I have now found my forever mechanic in my new neighborhood - Augustin. He is honest, knowledgeable and accommodating. I am so happy I found a trustworthy mechanic. Highly recommend him!!!
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November 2023 by Scott J.
Presented Mini Cooper with a transmission oil leak. $2300 repair, still leaked. $800 more, still leaks. They deny it still leaks despite these pictures showing the leak after all the work.
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October 2023 by Trevor Schuler
I recently had the pleasure of experiencing the outstanding service at Poet's Corner Automotive, and it's safe to say that Augustin and his team have won me over as a loyal customer. From start to finish, my visit to this mechanic shop was nothing short of exceptional.First and foremost, the atmosphere at Poet's Corner Automotive is welcoming and warm, which is a refreshing change from the often intimidating environment of other mechanic shops. His passion for his work and dedication to providing top-notch service were evident from the start.The quality of the work at this shop is unparalleled. I brought in my car for a routine service and was thoroughly impressed by the level of expertise and attention to detail that Augustin and his team exhibited. They took the time to explain every step of the process, ensuring I understood the work that needed to be done and why. This transparency instilled trust and confidence in their recommendations.What truly sets Poet's Corner Automotive apart is their commitment to customer satisfaction. Augustin went above and beyond to accommodate my schedule, ensuring that my car was ready when promised. He even took the extra time to educate me on preventive maintenance and tips to keep my vehicle in excellent condition, which was greatly appreciated.The fair and transparent pricing at Poet's Corner Automotive is another standout feature. There were no hidden fees or surprise charges, and I left feeling that I had received excellent value for the quality of work performed on my vehicle.In a world where customer service often falls short of expectations. I am delighted to have found such a reliable and trustworthy mechanic shop and owner. I wholeheartedly recommend Poet's Corner Automotive to anyone in need of automotive services. Whether it's routine maintenance or major repairs, you can trust Augustin and his team to get the job done right, with a smile and a genuine passion for their craft. Thank you, Poet's Corner Automotive, for your outstanding service and dedication to your customers!
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October 2023 by Alane N.
I ended up going back home to my mechanic but the guy I spoke to on the phone was super helpful and informative. I didn't feel any pressure at all and he was very kind on the phone when I called for a quote on oil change and tire.
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September 2023 by Oakmont Auto Care
Great service with friendly staff.
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September 2023 by Debbie S.
Great service! Took car in for a simple oil change, and 2 days later my Change Oil sensor was still coming on. I called to let them know, and Victor said possibly one of his guys forgot to reset the sensor. I live fairly close by, but Victor himself drove over after they closed to save me a trip and reset the sensor. Not many places would do that!!!
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July 2023 by Kent Trimble
My new go-to mechanic. Augustin, Victor, and their team were the best to work with. I have brought a couple cars to them, and they most recently did work on my beloved classic car. Their workmanship was outstanding, they kept me in the loop about the progress on the car, they went above and beyond dealing with a warranty issue from a third party supplier, their knowledge of the systems was top notch, and their overall positive attitude made them excellent to work with. They definitely fit right in with the friendly neighborhood vibe of Pleasant Hill and deserve everyone's business in the area.
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July 2023 by Stephanie D.
Called early in the week and was able to get my car repaired by the end of the week. I was given an estimate along with the time frame and it went great. Service was done relatively quickly compared to the time frame I was given. I was quoted $200-$300 more at other shops, and was happy to try this one out.Victor, you are amazing! Thank you for your quick service. I will continue coming here even if I have to make the trip from Berkeley!
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June 2023 by Alissa Williamson
My first time working with the company involved me having to use a portable battery starter to get my car started every morning. I brought my car to the shop and explained everything going on and I had a new battery installed within 45 min and I was good to go.The next month, my car wouldn’t start. All I got was a clicking sound and I immediately reached out to the shop and sent a video. The owner, Augustin, tried to diagnose it that way, but unfortunately, I had to have my car towed to the shop. After getting it towed, him and his team were quick and efficient. They knew that I used my car for work and needed to have it back as soon as possible. They kept me updated on the progress and problem(s) (fuel sensors are a thing apparently), the cost of the problems, and the time frame I could expect my car to be ready and I could go back to work.Overall, the customer service was professional, considerate and educational. I’ve been to the shop twice and will most definitely be going back for basic maintenance and any other emergencies that arrive with a 13 year old car.
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June 2023 by Dee Dickinson-Bufano
Thank you for making my experience a happy one
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April 2023 by Cookie M.
They quoted a price 2.5 times the going rate for repairs. I could be wrong, but it sure felt like they were taking advantage of a desperate situation. Luckily we were able to get the car in elsewhere for its repairs but were still out a $185 diagnostic charge. Bummer.
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March 2023 by Ricky DeLima
I have come here for a couple repairs, one being way more invasive than the other and these guys handled the tasks gracefully. If you want quality work, honest pricing and great communication look no further. This team is awesome! Thank you guys for the great work, honest opinion and advice for moving forward!Services: Steering & suspension repair
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March 2023 by Ricky d.
I have come here for a couple repairs, one being way more invasive than the other and these guys handled the tasks gracefully. If you want quality work, honest pricing and great communication look no further. This team is awesome! Thank you guys for the great work, honest opinion and advice for moving forward!
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February 2023 by Merisa R.
I drive a manual, which I am still getting use to driving. I tore my clutch apart, and my brother told me about this mechanic he received service from. I spoke to Victor, who educated me on the parts, went over the pets I needed for a price comparison with liability and decided to get labor and pets from them. I dropped my car off the night before my appointment, and their key drop was very secure. I received the car the following day. Victor went over how much work was needed and took care of me. When I rolled off the lot, it was like I was driving a brand new car! This team really took care of me and made sure I got my car better than when I brought it to them! So recommend!
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February 2023 by Kyle McWeeney
Finally a good experience with an auto shop! They showed me a very descriptive inspection sheet of what they looked as well as pictures of where needs work! As someone who has little knowledge of cars, it was very pleasant learning and refreshing. I have been taking my Jeep into shops like Big O and Jiffy Lube, and have never had an experience like this! The staff is very knowledgeable and the pricing is the best when I was shopping the area. If you are looking for a locally owned shop, you have found it with Poets Corner Automotive.
