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February 2024 by Winnie W.
Overall a pleasant shopping experience at this Safeway in Pleasant Hill. Shelves are well stocked with a nice clean store. The Starbucks inside is also fast, friendly and efficient. However there were only 2 cashiers so I opted for the self check out line. I encountered some issues, along with another self check out customer, and it took a long while for someone (apparently a manager) to come to assist. Their weekly specials are always a deal. The store was pretty empty on a Wednesday afternoon. So it was a fast in and out.
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February 2024 by David Wong
Their electric payments doesn't work with Google wallet, sometimes works but most of the time does not. Can not be online business if you're incompetent.
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February 2024 by Elle Forrest
Okay, not great...go every week for necessities
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January 2024 by Linda L.
If I could give negative stars, I would. Deli is HORRIBLE!! Bought wings today and although it looked dry and sitting out for a long time, they assured me it was just cooked. Either the elderly guy lied (which I think he did) or the cook doesn't know how to cook wings. I should have went with my gut and not buy it but was hungry. Never again will I buy at this deli. Wings were horrible and dry!
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December 2023 by Kimoanh Garvey
Deli noon shift employees is terrible. There were 3 people in front of me and talking, I came saying hello 4 times, but no one come to help. After that I said louder “I need help please!”. The lady came and the I was asking for a container to put 4 larger sandwiches, but she said no allow to give containers away! I been working at Safeway 10 years. But, I’m disappointed this Safeway. Never ever come back.
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December 2023 by Michele Widmer
Bakery staff is not ideal. A few months ago I spoke to the bakery anager about the teeny walnuts used on the Banana Nute muffins. For quite some time, the problem was solved and I was enjoying my muffins. Once again, they have weitched back to these little nuts. When I asked the staff, they told me that the baker gets to chose. I really feel this is not acceptable.
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December 2023 by Ken C.
Bought chicken pot pies here yesterday... i guess they dont know how to make them in pleasant hill... after cooking it had ONLY CHICKEN... dry 30min cooked chicken with a pie crust atop... ... we called to ask about what the store would do for us and the employee said to bring in pur pot pies with the box and receipt... well since we dont live close we bought some at our normal safeway and they were delicious... AVIOID THEM AT PLEASANT HILL
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December 2023 by The Ballards
Prices outrageous and no customer service from any employees. Rude not friendly. I will not go to this location.
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November 2023 by Leena M.
As I was checking out there was some triggering words due to my autism spectrum disorder that Kim said to one of her employees. I'm not going to mention it on Yelp since it's a little personal so I hope that I could talk to a store manager in detail about this via email. I heard her talk to her employees at the self checkout so I'm not going to mention it on Yelp since it's a little to personal. I also don't like how the water bottles are right by the check out stand and they should be where the sodas and other beverages are in that specific aisle, because if the store is crowded or there is a long line people will be running into customers that want to buy bottled waters like myself due to the tap water not being good in my house. Also, there is a lot of homeless and drunk people in the parking lot no matter what time of the day I come to this store. So I literally now feel unsafe shopping at this particular Safeway.
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October 2023 by Diana R.
What is going on with this bakery? I went here this Saturday to order a cake for Monday morning. They had a cute cake with M&M's on it, but wanted it with all chocolate inside. First off the energy coming from behind the counter made me feel like they didn't even want to deal with me, but I thought maybe it was just my imagination because this is a supermarket after all, well no, I was right. They let me know they couldn't have a cake done Monday morning and were taking no more orders for Sunday evening. I just said, " ok, thank you" and left. No other options were given. They obviously don't want customers to even approach the counter, the tone alone made this obvious. That's no problem for me, because there are many other options out there. I don't have to deal with the mean girls club.
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September 2023 by Jesse Hampton
Main Management is terrible. Shows up whenever he wants and belittles employees with petty nonsense. Everyone else is great except for Eddie the main manager. Only reason I chose not to work there anymore.
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September 2023 by Rylan Seiler
A clean great store would definitely recommend and great staff
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August 2023 by Lindsey S.
I'm sorry prices are absolutely ridiculous. Unfortunately I do come here often as it is the only grocery store close to me but after my shopping it will most likely be my last. All of this was $41, I'm making myself a salad for dinner and having a drink $41!!!!!
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July 2023 by Johnny 925
Way overpriced, even compared with Sprouts in WC. Anything on sale will be out of stock. Safeway has reduced the number of brands available substituting their own brand, now with higher prices.
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July 2023 by JD Garcia
Good deals for club members and they had everything I needed in stock.