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January 2024 by Amy J.
This newly remodeled 7-11 also has a gas station and car wash. I've used the car wash and I regularly stop in here to get slurpees. It's super organized and it is easy to walk through. The drinks are self serve. It just sucks when sometimes the drink over flows because napkins aren't conveniently placed. The car wash is pretty straight forward. There are towels upon your exit so you can dry off your car. I haven't picked up gas here so I can't rate my experience. This 7-11 serves its purpose. I do love the new remodel compared to some of the other locations
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November 2023 by Cristian Alvarenga
Poor service.
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September 2023 by Henry Chung
Very unprofessional worker here , terrible service .
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July 2023 by Maya S.
they said no more free slurpees on free slurpy day. that is a national holiday that needs to be respected. i am disgustingly disappointed.
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July 2023 by Anthony Singh
The new store is super nice and i was excited when it first opened as its on my way to my work. After several visits i ended up having a food issue that was not resolved. They didn't even refund my 8 bucks. Such a shame i have not gone back since. Nice store terrible service i wish this place burns down.
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June 2023 by Scott H.
Nice 7-Eleven attached to a horrible shell station. Come here for the mini-mart but don't dare buy gas. Store is clean and spacious. Employee was friendly. Nasty cigarette smoker standing outside the front door. Good selection of bottled waters.
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May 2023 by Ravi R Mahajan
Awful car wash
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May 2023 by Jose Bonilla
I recently had a terrible experience at the 7-Eleven located on Hopyard Road in Pleasanton, CA. My son and I went there at night to buy drinks and snacks, and I decided to use the mobile checkout option since it was accepted by the store. However, when I showed my receipt to the employee at the counter to avoid being accused of theft, he rudely told me that I had to pay for the drinks again and that they don't accept mobile app payments. I was shocked since they advertise this service and even opted to have it in their store.I asked to speak to the manager, but the employee told me to come back the next morning. When I asked for the manager's name and phone number, they refused to give it to me and told me to call the store instead. It was only after five minutes of pleading that they called the manager, who spoke to me in a dismissive and condescending tone. He blamed me for using a service they advertise as having and refused to give me a refund or let me keep the drinks that I had already paid for.This was an extremely frustrating and disappointing experience, especially since it happened in front of my five-year-old son who couldn't understand why we couldn't take the drinks we had already paid for. If I could give this store zero stars, I would. I strongly advise other customers to avoid this location and seek better service and treatment elsewhere.
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April 2023 by Shelby Ferrari
Best car wash in town. An on site person hand washes your car and back window before the main wash. you roll through the wash so there are no messy machine parts to rip up your vehicle
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April 2023 by Jon G.
I typically like 7-Eleven for the food, selection and service. This location was recently renovated and is a great, easy to access location, so I was excited to check it out. Been there about four or five times and each time I have something new to complain about. They only had fresh jalapenos for the nachos the first month they were open. Their pickled jalapenos taste REALLY weird. They always have hot dogs, but no hot dog buns. Most of the people behind the counter are zombies. Really a shame. I hope they improve.
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March 2023 by AP AI
Cashier didnt prioritize customer service, I waited at the register for 5 mins and she stood waiting for a dasher at the other end of counter till they arrived handed over food and then walked up to help me, which indicated she knew I was waiting along with others behind me the whole time. Other than that, the store is clean and well stocked at all times.
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March 2023 by Jon Burchett
Nice new store. Clean and has gas and a car wash now. Very friendly staff.
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January 2023 by John Coulson
This is the cleanest and best 7-11 I have ever seen. They are always fully stocked with both hot and cold foods. Their cookies are great value and freshness at 2 for a buck. The staff is always friendly and helpful. Their soda machine is state of the art.In short....this is the best 7-11.
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January 2023 by Drew T
This new store has two bathrooms but management refuses to let customers use both bathrooms. They put a out of service sign on the door which is a lie. As a construction worker that works locally having two bathrooms is very convenient so we don’t have to wait as long as we fill up our gas tanks and buy snacks. I’ll take my business down the road to the chevron on Johnson & Hopyard that lets customers utilize both bathrooms because of this
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January 2023 by Zachary Silk (SilkyZ)
Clean, open 24/7, nice staff. Not sure what all the down votes are for
