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February 2024 by JJ Rivera
Today 02/22/2024, my wife and I visited the Aeropostale store, and we had an unsettling experience. My wife, who is an immigrant and currently learning English, was laughed at by the cashier for her English proficiency. The attitude displayed towards us was both condescending and discriminatory. For fellow Latino customers, please be aware that our experience with the staff at this store felt racially insensitive. We hope that by sharing our experience, the store takes steps to ensure a welcoming environment for all customers, regardless of their background or language proficiency.
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December 2021 by Stefan T.
Had a good experience here - store staff friendly - was the last customer before closing. Very helpful. Been looking to replace an old belt I had - just wanted something plain for every day use. The old one I had was a favorite - I think it was from French Connection - that company that had some popularity 10 years ago. Yup, thats how old that belt was - was one piece of leather all the way through - unpainted analine leather from Italy... This one probably won't last that long - but who knows. Found some shorts and tried some of their socks. I like it when the socks hit barely above the shoe - these are probably a bit small - but will see what they do after a wash cycle. Good bargain racks here - very organized store. Pleasant shopping experience.
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December 2021 by Andy T
The store manager here is an incompetent j**** I will never buy anything from this store. Also, I am planning to return everything that I have already purchased. Solely because of the staff at this store location, I now, hate the Aeropostale brand itself. Unless you want an extremely unpleasant and rude customer experience, please don't go to this store.
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December 2021 by Anand Tripathi
The staff here (especially the store manager) acts like as if they are doing a favor to the customers. They are incompetent and rude. Please avoid this store if you don't want to have the worst shopping experience of your life.
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January 2021 by Erick Flores
Good Prices
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October 2020 by Qwynn B.
My sister & i shopped here today and one the staff has no sense when it comes to customer service at all. It so irritating when youre tryna find jeans that youre looking for or your size but how can you do that when the girl that is organizing those jeans wont even bother step back so we can find what we're looking for, plus i dint think she knows about social distancing, my god. On top of that their CC machine is disguting!!! Clean up people!!! This store is at Livermore outlet
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January 2020 by nani l.
Just had an AMAZING experience at the Aeropostale at stoneridge mall. Karen( I think she is the store manager), she went out of her way to pick a few outfits for me, but went above and beyond to help me in the fitting room and was brutally honest if it looked good or not, now a days people dont even help you like this. The store is so neat and clean too very easy to find sizes. I'll definitley be back when I'm in need of a personal shopper...greatest experience ever.
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December 2019 by Jocelyn D
I love all the clothes!
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November 2019 by Lon M.
Went in to buy some clothes for my daughter and was helped by a young woman named Kiely. She helped me pick out many outfits for my daughter so I could send her a care package while she is away at college. Her attitude and salesmanship were on point and super friendly with great manners, some young people don't have them these days. I'll definitely be back!
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October 2019 by Sylvia Kang
The worst customer service ever!!! Super rude! Once you buy, you can’t return or exchange anything! The people work here are like jerks!! Avoid in all ways!
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October 2019 by Sylvia K.
The worst customer service ever!!! Super rude! Once you buy, you can't return or exchange anything! The people work here are like jerks!! Avoid in all ways!
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August 2019 by Kartika H.
this store is ok for me. my daughter loves it mostly when she wants to grab some shorts or jeans. do you ever wonder why??? yeah!!! quite cheap because this store is normally having good deal, buy one and get another for free, just like happened on that day. the materials they use are not bad, quite comfortable and follow the recent style. recommended for teens...
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June 2019 by Jinesh Dhruva
Good clothing material. Nice brand.
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June 2019 by Sanjeev Sinha
Good place for casual clothes
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May 2019 by Harish Keswani
Shopped for some US Tees and watches. Good deals. Excellent service