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January 2024 by Dmitriy Reznikov
Wow, my second time dealing with B&S Hacienda - the first was at San Ramon location - and the experience couldn't have been better. Starting with my service advisor Claudia who was keeping me up to date and providing reassurances when the insurance got difficult to work with, to the shop estimator Kashka who was there to relentlessly negotiate with the insurance to fully cover the repair costs and answer my very technical questions and finally service technicians who did beautiful job so that it looks like it just left the showroom floor. Truly a five star experience that customers expect and deserve!
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January 2024 by Yu-Tin Lee
Took my Rivian here to repair the windows after a break in. Keenan was very friendly and helpful. The service was great and they dealt with my insurance. The new windows look great! Highly recommend this place!
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January 2024 by Jeff Lao
We brought in our Tesla model three to get a minor accident done as it turns out it had involved more than cosmetic issues with the car, Keenan and Tony of B & S hacienda look deeper in the car and found out there more internal damages and took their time and making sure our car is at its 100%. We have always got updated on the status of the car. They also arrange for a rental car for us and made sure, our car was 100% ready it was picked up. We will continue to use your body shop And refer you guys to our friends and family thank you very much for the excellent service
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January 2024 by Craig Weinstein
Keenan & the entire group at BNS Auto was absolutely fantastic to work with. Repaired my Rivian R1T with expertise and professionalism. Their communication was outstanding. I highly recommend them for any auto body repairs and auto fix needs!
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January 2024 by Michael Lobdell
Have ever felt abandoned or stranded? Maybe you’ve felt alone and scared? Don’t worry everyone feels that way at one point in their lives that’s why it’s so important to surround yourself by amazing people. B & S Hacienda Autobody is focused on nothing else but making sure when someone enters their doors… You enter the family. I hope everyone gets an opportunity to meet these people. Especially Keenan! Keenan, if you’re reading this please know how thankful I am for you! You are the man! The bees knees! The cream of the crop!
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November 2023 by Robert A.
This place was a excellent place to business and family oriented Now everything is about how big is paycheck Robbie used to be a great asset to the company And great guy to deal with any issues.Now for simple job I'm getting a ridiculous estimate of 15k to repair few items.I took vehicle to another shop in town and I got estimates from 4K to 6k
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November 2023 by Thomas Cowperthwait
The whole process was seamless. Hayli Edwards kept me informed each step of the way and was very personable and professional. The work done to repair the car was amazing, it looks as if there had never been an accident.
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November 2023 by Tammy Kummerehl
The employees were warm and friendly.They gave me the best quote and my vehicle was done a week sooner than I thought. I Rivian looks brand new again; I’m very happy with it.Services: Auto body & trim repair
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October 2023 by BlackDragonWave
Keena was responsive every week and kept me up to date on the delays from Tesla with back ordered parts. He was also willing to work with me within the constraint of my wedding to make sure one way or another, my car would make it back to me on time for that. Highly recommend due to excellent customer service and work!
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September 2023 by Adrian Duran
They did a great job on my Model 3 repair. Could not even tell the car had been repaired once it was done. Keenan was on top of providing me updates throughout the process. I hope I don’t have to come back again, but If I do, this is the spot to get repairs done.Services: Auto body & trim repair
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September 2023 by Mark Tallent
My truck was wrecked, they fixed my truck back to perfect, they always communicated what they were working on and where they were at. They had my truck 3 months and I knew every move. Today I had a little scratch that they buffed out right then. 2 different incidences. Hayli and the whole team are just amazing at B&S Hacienda. Thank you Hayli.Services: Auto body & trim repair
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August 2023 by Hakan Egeli
I had a great experience with B&S Hacienda Auto Body and I cannot say enough how pleased I am with the work they have done and the progress I went through with them from the first phone call all the way to picking up my car! If you are looking for a body shop for a repair for your car do not hesitate and contact them immediately!From the very first call to inquire about timing, process and their availability they have been very professional and very helpful and very patient with me. They gave me good information over the phone for the timeline and their availability and they setup an in person check on my car to be able to give me a better estimate. They were very responsive and fast and I really appreciated to see the progress moving quickly. They directly worked with my insurance and luckily everything on both sides went smoothly. Through out the entire process I have received text updates, they have also immediately responded to my questions and requests whenever I had one.At the very end, they did a fantastic job with the body repair on my Tesla, and it was within the estimated delivery time and cost. The car was very clean and shiny when I got it back and they even charged it! Above and beyond!!! Thank you Keenan and everyone at B&S Hacienda Auto Body for the fantastic work you have done! I appreciate everything you guys have done!Services: Auto body & trim repair
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August 2023 by Vishal Mehta
Keenan has been very helpful starting from step 0, that included understanding insurance related questions, handling everything with insurance company and final step where I picked up my car.There was 0 hassle plus my car was ready even before time.I would strongly recommend working with Keenan who is very much knowledgeable and interested in helping and educating customers.Keenan’s work ethics, goodwill and experience is shown in the result.Services: Auto body & trim repair
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August 2023 by Chris S.
I was referred to them by Tesla and they were great. James was friendly and went above and beyond. They have a high attention to detail and made sure it was done right. I'd recommend them for anyone needing auto body work.
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August 2023 by Molly M.
Love this place!!! Fixed up my car quickly and provided me with frequent updates on how everything was going. Plus, the staff couldn't be nicer-- they are willing to help you in any way they can, and are always offering their assistance. Id give more than five stars if I could!
