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October 2023 by Mohammad Moizoddin
Employees are very welcoming and helpful. Tarana from the stoneridge branch helped us very well. Her way of explaining about the types of available options is amazing. Totally it was a good experience with bank of America and Tarana's guidance.
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October 2023 by Juan Martinez
Genaro give excellent customer service in this locaton one the best bank of america In customers service ev one very nice
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September 2023 by Bernadette Juarez
Small location alot of staff but only 1 teller most of the timeBut staff is vary nice and welcoming vary clean and neat
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June 2023 by Rich N
This "Financial Center" is not for businesses during business hours. Regardless of business account and arranging an appointment to conduct business, you will still be directed to regular teller lines manned half capacity during business hours.. I plan to look for other branch or another bank.
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April 2023 by Jeff Zaine
Bank of America is absolutely the worst organization to deal with when trying to settle the affairs of an estate. This branch, like others, has been the opposite of helpful. They don't know their own processes, don't help the customer work through the process, and were unwilling to even call their own estate services people to consult. The experience was so frustrating that my wife literally left in tears. And, this is just the latest in a series of similarly bad experiences with BofA.
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February 2023 by Akshay Pai
Tarana was amazing and helped us with our account related queries. Also she provided proper financial advice and guided us really well. She builds a personal connect with customers and she is a Mega rockstar to the Bank of America.Thank you so much Tarana
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December 2022 by Aries Kimb
Amazing experience at this location. My mom and I were trying to get money from a locked account, and Arman and Toan were so very helpful. They told us everything we needed to know, and helped us move forward with the process. They were both very kind. Definitely the best banking staff I’ve met in a while. Will definitely return if I need to do more financial stuff in the future. These two were absolutely amazing!! The bank itself was very nice and very clean as well. All in all it was a great experience.
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December 2022 by Andrew Cain (Andrew C)
This is one of the most poorly managed Bank of America branches. There's always a line out the door for tellers at this branch and they run out of cash frequently! Nothing like waiting in line for 38 minutes to get to a teller just to find out you can't withdraw cash.No wonder why this branch has such poor ratings and such a high employee turnover rate!
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December 2022 by Rajeev Pundir
Well this is not the Bank of America I know. People here outrightly send customers back without hearing them properly. Their attitude is not up to the mark. A person asked me what I am here for and then asked me to talk to a lady called Tarana and she did not even try to resolve my issue but sent me back home….I would not advise to visit this branch at all….BTW I am one of the platinum customer for BoA with 4 bank accounts with them…
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August 2018 by Nameless Man
ATM is inside Lucky...took me 10 mins to find
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May 2018 by Amit Kulkarni
ATM is inside Lucky