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July 2023 by Kristen Yang
We were referred to bay equity by our real estate agent. Our loan officer is Brad. He is very knowledgeable and professional about current market and patient in guiding our first time home buying process. The closing is completed within 2 weeks.
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April 2023 by Brittney Van Airsdale
Brad is w absolute GEM to work with. He makes you feel knowledgeable in the process and will happily help you and answer any questions you have. This is actually my 2nd time working with him and I knew from my past experience how easy it would be. I would recommend Bay Equity and especially Brad to everyone!
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January 2023 by Irina Khaimovich
Working with Brad was a pleasure. What really stood out was his patience in answering all the questions we had and really taking the time to explain how things worked in detail. He also took the time to prepare video's which was an invaluable visual aid to follow along. We had a more complicated scenario and he was super flexible and able to assist with.
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January 2023 by Wael Hanna
Loan process was easy and simple. We got the loan in a very short time.Working with Brad was a great experience. Very highly recommended.
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January 2023 by Bridget Harris
Brad made the whole process seamless. Many thanks to him for putting up with my unlimited questions.
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January 2023 by Brennen Duong
Very professional and transparent. I felt supported and was made aware of everything going on. All my questions were answered in a quick and speedy manner. Highly recommend!
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January 2023 by Ryan Kiessling
The experience with Mr Louden was greatHe was knowledgeable and communication was excellent
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January 2023 by Komal Subramanian
Brad is wonderful to work with. He really knows his stuff, gives you the best options to help you with your home loan. He is always available and is very patient. Other loan folks may just work 8-5 but Brad is always available to answer questions and always on top of his game. He is the best! We had a great experience working with him.
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January 2023 by Christina Aleridge
Met Brad Louden well over ten years ago but did not get the chance at that time to work with him. Recently contacted him as we had an opportunity to purchase a new home. I could not believe that he remembered me after all this time! That impressed me, because how many people have you met over ten years ago and spoke with for about an hour and they actually remember you ten + years later? Not many in my experience ! Brad answered all our questions, returned calls and texts almost immediately, (we were not his only customers LOL)and was patient all the way thru the loan process! Helped with things when he was able and like I said VERY patient as my husband had a LOT of questions, LOL. I would not hesitate to work with Brad again! All around nice guy!! If you are looking for a loan agent look no further than Bay Equity and Brad Louden, he is the best in my opinion. THANK YOU Brad and Bay Equity from the bottom of hearts! You came through for us!!
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January 2022 by Jackie Martinez
Bradley Louden was recommended to us by our Realtor Tom Luu and we are very happy with his services. He did a great job of explaining things to us as first time homebuyers and provided us with various loan options. He was always available and responsive to our calls and emails. He provided us with in depth videos explaining the loan process every step of the way. He worked seamlessly with our realtor to secure a loan for our needs and we are very grateful to him.
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January 2022 by Shirley Shaw
Brad’s thorough knowledge of the loan market and his accessibility made the refinancing process very smooth. He responded to texts and emails quickly and kept us informed. He is great to work with.
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January 2022 by Erwan Le scolan
Working with Brad and his Team makes Financing easy as compared to any large Banks. Brad was extremely responsive to any questions we had.
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January 2022 by Andrey Ignatenko
It is always flawless process when I dealt with Brad.Everything was in-time and clearly explained.
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January 2022 by Andrea Alejo
We were referred to Brad via our real estate agent. Brad was very great to work with on a day to day basis. He was very quick to respond to both email and text messages, and always answered our questions with all the detail that we needed. We felt that we were always kept up to date throughout the underwriting and lending process.Where Brad really shined was in his role as a buyer advocate. Whenever we put in an offer, he would always reach out to the seller agent, introduce himself, and gave the seller agent an overview of how qualified we were. In many cases, he already had a relationship with the seller agent.Brad made the mortgage process incredibly straightforward and transparent. Brad and his team worked so fast that we were ready to close in 17 days.Amazing experience all around!
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January 2022 by Israel Leal
Brad was extremely communicative throughout the process. He answered our questions in a quick and timely manner, far faster than was even likely required. He took the time to put together great videos to explain various elements of the processes, that were specific to our documents and needs. I have never seen something quite like how Brad does these video communications, but they are highly effective and greatly appreciated. Honestly, Brad was a major element in making this entire, normally very stressful process, smooth and stress free, and gave me confidence in my decision making and moving forward with a home loan. I was a first time home buyer and I felt the loan process was made clear and understandable (removing the anxiety and stress of not knowing anything about home loans, paperwork, ect) due to the effort Brad put into his videos & communications with myself. Overall, I would emphatically suggest working with Brad, and Bay Equity, given my tremendously positive experience with him and the above and beyond service he provided!