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December 2023 by Damien Kendrick
Tony was 20/20New guy is far below average
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June 2023 by Anthony Barnette
Since Tony sold the business a year or two ago this place has become a joke. The father and son duo argue in front of customers, and the the son is unbelievably incompetent and dishonest. Avoid this place at all costs, you will get ripped off.Services: Auto engine tuning
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November 2022 by BIG MONEY ROB
Great service that I need it with good advice tons of knowledge
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October 2022 by Carla Welch
Major malfunctions check and engine light Diagnostic’sOn my 1st visit I was very impressed by the care for my situation broke down. And almost at closing time they got my car up and running. With a few changes to the cars computer. I don’t suggest you come at the end of the day it’s rude but it’s nice knowing they take care of those who depend on them.
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August 2022 by Taylor R.
Absolutely don't see this man is on DRUGS. I took my Mercedes' . He took my old coolant poured it in and mixed water . Told me car was ready and had me want 3 hours . He asked me to pay cash app and was so drugged up he didn't think I paid him although I did . Cussed and scream and violently attacked me. I finally called cops to leave and noticed my alignment was all messed up and many other problems with suspension which is weird cuz he was fixing a coolant leak and he removed my tires and jacked my alignment up . This man will tear your car up . Attack you and basically rob you. Don't go with someone when the price is too good it's obviously a reason .
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May 2022 by B N.
Tony took great care of my cars and was a pleasure to work with. Tony is the reason this place has 5 stars. Unfortunately, Tony retired. I wanted to see if the new owners still had my service records as I couldn't remember how many miles were on the car last time Tony serviced it. I emailed them, no response. I called a couple times, no one answered. I left a voice message, no one ever returned my call (it's been a few weeks). Tony would have called back same day no matter what. These guys are no Tony. They don't deserve the 5 stars that they inherited from him.
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March 2022 by Gisella D.
Caring helpful and honest my car was done quick and I was able to understand everything for a change. It's important to find Honest mechanics Who aren't trying to take advantage of your situation.
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February 2022 by Lawrence Drake
BEWARE!! I had a car for sale, and this is how I met Bill. Bill ended up buying 2 cars from me. He was a nice guy. We got along great! I was even over at his house to deliver one of the cars he bought from me. We got talking and I found out he is a recent owner of a VW shop. I have 4 VWs, so I thought that Bill and I were going to have a great professional relationship. I thought "this is great, I need a good VW guy" In November I brought Beetle Power a 1960 Transporter pickup to get a new Wolfsburg West wiring harness installed. While the truck was at Beetle Power, they were also doing some rear brake work for me. The front brakes and master cylinder were previously done with new parts. A few weeks after dropping the truck off I got a text letting me know that the truck is "done and the brakes are working great". I made an appointment to pick it up. The day I picked it up I showed up on time to pick the truck up. I was in a great mood because I was getting my truck back :) Bill was very short and rude with me right when I got there. He made me feel very uncomfortable. I paid for my repairs with cash and immediately left as Bill was raising his voice with me and being very short, angry, and grumpy. I felt the best thing to do was leave the situation to avoid any escalation of tempers. This did not seem like the same person I dealt with before!! I was expecting to get a phone call from Bill apologizing for the way he treated me, but I did not hear from Bill again. When I went to use my truck, I noticed the brake pedal is very stiff with absolutely no play. My brake lights were on constantly. After checking out all of the lighting I notice that the left rear taillight does not even work. The right front turn signal does not work either. Turns out my rear brakes are not done correctly and there are a few wiring issues. When I call bill to tell him that I need to get the truck back to Beetle Power to address the problems, Bill hangs up om me. Beetle Power will not answer the phone or text messages. I finally was able to talk to Will. He said the rear brakes were over adjusted and needed to be readjusted. So, I made an appointment with Will to get them adjusted correctly. Again, I put my truck on a trailer and brought it to them again. Will did some adjustments but made no difference. Now he does not want to see me or the truck again even though I have the same issues I have had. Now when I rev up my engine the brake lights come on, if they were not already stuck on...2 issues here Now I have an appointment with Buslab in Berkley to fix what Beetle Power couldn't/wouldn't fix. I have given Beetle Power the opportunity to do the right thing and fix my VW correctly and Will told me to take it to the Buslab. So that right there tells everyone they do not stand behind the work charge you for! I paid them $1500 to have just ti have wiring issues with a brand-new Wolfsburg West harness and brake issues after they did brake work. Also, Bill used to be a customer at Beetle Power before he bought the business just a couple of years ago. Bill is not a mechanic, but Bill was working on my wiring harness, and he has no mechanic certifications whatsoever. He grounded the power wire of my harness while the battery was still connected and did damage to some wires of my brand-new harness! So, you are paying certified mechanic prices and getting a garage mechanic working on your car!! All I wanted is for Beetle Power to fix what they failed to fix the first time and they told me to go elsewhere. Oh, and pay attention to all of those 5 star reviews...They were all before Bill and Will owned it! Ask them when they became owners ;) BEWARE!!
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February 2022 by Jessica S.
I have my 67 Beetle at their shop now for a new engine and Will and Bill have been great! It was super convenient that they had the ability to tow my car to their shop so I didn't have to worry about it. Can't wait to get my buggy back on the road!! Thanks guys!
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July 2021 by Charles F.
First time doing business with the new owners of beetle power Father and son team Bill and Will. My vw would not start The were will you come to my house and tow it to their shop . I elected to borrow their tow bar and do it myself . I had an electrical or fuel issue I couldn't solve . They did sooner then I expected . They seem knowledgeable and are friendly . They took time to listen to my VW issues with my car . I will give them my business in the future . The only do AIR COOLED . That a plus for me .
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March 2021 by Jonathan McKaskey
Bill was very helpful when purchasing parts. Based on the work i saw through the door, everything looks very organized compared to other repair shops I've seen, and the work on the cars looked GREAT!!! Will be back!
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November 2020 by Morgan C.
Wow, I thought a change in ownership would lose my goto familiarity and established trust and good work. What a great surprise that under new ownership it far exceeded my expectations. Will is a very good and honest mechanic. Very clear on assessments and definitely pays close attention to detail in conversation and mechanical analysis. Highly recommend
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September 2020 by Tony S.
The new owners here are very rude. I could not even get to ask for what I needed. When I walked out they cursed at me. I don't recommend going to this place for any reason.
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September 2020 by Desiree Lynne Garcia
Full service shop for your VW product, all models, old and new!! Great customer service, vehicle is completed in the time frame as promised! Excellent service, highly recommend the services!!!
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August 2020 by Andrew D.
Extremely satisfied with the new owners at Beetle Power. They were friendly and upfront with their prices which was relatively cheap.
