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February 2024 by Jamie Baker
Damyan is awesome!
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February 2024 by Lance Waldsmith
poor online ordering process, plan on paying $7 shipping both ways and they make return as difficult as possible
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January 2024 by Raúl Rivas De La torre
For me they were very kind to me and that is what people look for good service and attention towards you as a person ? and they also have very good prices and what I wanted was ah everything to give so I am happy with this store for your service and customer attention thank you
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January 2024 by Jeff C.
I really enjoy the store. The team was ridiculously helpful too.
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July 2023 by Courtney M.
Finally made it to the store to shop for our daughter for jeans. Was immediately greeted by Monse and told her we were looking for Miss Me and Rock Revival jeans. She showed me where they were and pulled tons of different styles for us. Then recommended some other brands she may like based on the style she liked and boy was she right, we loved them. She was so patient and knew all the inventory and helped us to find jeans we probably wouldn't of picked without her. We got her some excellent jeans. While we were shopping, my younger daughter and husband were also there and Jennifer asked my daughter if she wanted to try on jeans too and suggested some for her. We ended up finding 3 pairs of jeans for her and a pair of shorts. These girls were so helpful and really knew their inventory and were so patient with pulling so many brands, cuts and styles. A truly great shopping experience and we will absolutely be back. Thank you so much!
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April 2023 by Carolyn N.
I am a loyal Buckle customer because I not only love the styles that they carry, but every time I go in I get above and beyond customer service! Thank you to all of the wonderful staff at Buckle!!
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March 2023 by Onesimo R
excellent treatment of the staff
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March 2023 by Richard C.
I bought Affliction jeans from this store years ago and they said you get a lifetime free alteration for your purchase. So I went to have my pants for alteration and it's been almost two months and haven't get it done until now. A month ago I called them and I was told that the alteration machine is broken and needs to get fixed. Next call after several weeks. Now they said that the person who does the alteration went for a personal leave. I don't know what's the next story but it's very disappointing. I hope the manager is doing something about this matter. Come on BUCKLE, better not accept alterations if you are not willing to get the job done
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February 2023 by Kristin F.
I had the honor of having Stacy R. As my sales associate last week. I was returning a blouse, and was headed out for a date, and was looking for something specific and hard to find. Stacy was so engaging and helpful. I ended up buying a gorgeous red blouse that I never would have tried off the hanger. She is a gem and an exceptional salesperson. As a former Nordie's buyer, I can say that this gal has impeccable customer service skills and should be recognized!!
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January 2023 by Robert G.
Had a great experience at this store recently. Was actually just killing time and immediately upon entering Buckle I was greeted with a welcome in by Jesualdo. I browsed a bit and asked about RVCA wear. Jordyn showed me a few options up front and as I was looking she came back with several higher end options. After I tried one on Joseph helped by giving opinions about which sizes looked best and now my current favorite T is from Buckle. The crew as a whole went above and beyond. They are definitely trained well in customer service skills. A+
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January 2023 by Hannah F.
Stacy was extremely helpful. She greeted my friend and I as soon as we came in and helped us a lot. She brought me many many jeans and opened a dressing room to help me find some that I liked. I ended up leaving with 2 pairs that fit perfect and I really love. She was a really great help. She helped us for a really long time and she was smiling and being very kind and respectful the whole time. Her service was excellent, she also patiently helped me set up an account with buckle to help me save money in the future.
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October 2022 by Kimberly T.
I don't know what or who is responsible for all of the very cheap, ridiculously useless stores at The Stoneridge Mall these days, but here's one of the stores that are actually worth stopping and shopping at. First off, we are always warmly greeted and enjoy how nice the employees are. The clothes are higher quality, and they have a lot of fun merchandise for gift giving. Hats with funny sayings, shirts with one liners, western wear, trendy looks, classic looks, sport brands, popular outdoor brands, and pretty much something for all of the teens and up. I'm impressed with the following5 star customer service Clean and spacious store Variety of quality merchandise
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October 2022 by Robert M.
First time in this store today, everyone was very helpful especially Monse. Clean store, Very professional, not pushy... Monse even picked out a few things she thought i would like ... Definitely will be back. 5 STARS for MONSE ! ... and the store.
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September 2022 by Shannon Wheeler
Customer service is always on point! This is my go to ♡
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March 2022 by Kaite K.
I bought a pair of shorts for my birthday a couple weeks Ago. I ripped the tags off tried them on at home and decided I hated them because the lady order the wrong shorts. I went in today to return them. And was buying 5 other items. The lady said usually they can't return when I pull the tags off but she would be nice and do it this time. Her name was Christina. I asked for my husbands military discount because I got verified online to buy everything. She then backed out on doing the return because of it. And the guy working on Friday April 1st at 11 am was very rude and be littled and talked to me liked trash like I was stupid. I am a mom of 2 and it's choitic trying to shop let alone being talked down on. But I think this will be my last time shopping at buckle. I love this store and I'm very disappointed. The last few times I've shopped at this location I've been disappointed they are always very rude. I drive out of my way to go to Sacramento Arden fair mall because the employees there are so kind.