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January 2024 by Un Known
awesome place to make memories and customized stuffed animals with your little ones or loved ones.
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January 2024 by Mattposting Cinematic Universe
Building a collection of pokemon plushes. These guys are super sweet and very helpful
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October 2023 by Du Bose S IV
Just walked by being curiouw
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September 2023 by Gluten-free Gale
Lots to Teddy Bear choices plus dinos, unicorns, and lots more. Cute clothes and accessories that are just right for your new friend.
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August 2023 by Shonte Edwards
I used to bring my daughter to Build a bear every year to build a bear to commemorate the entrance to the next grade. Now I'm bringing my grandaughter. I was impressed that the staff still made it very exciting and fun to build a bear. They helped from beginning to end. Very fun and interactive.
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August 2023 by Brett Syndergaard
This was really sweet and really fun, and the woman running the store was incredible with the kids. On our way home, our said said his new bunny was his "best friend."
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June 2023 by Maria T.
If I could give the staff here 50 stars I definitely would! I placed an order online for pickup. My mother passed away so I had 4 bears made for family members with my mothers voice. My sister had one made for me and the voice sounded creepy. Like a robot. I told Jessica and I explained my mom passed away but the sound was creepy and she gladly switched it out! :) thank you so much. I went this morning and I was having issues because they didn't see the order on their end. I had to call the voice recordings in and Jessica let me go in the back and redo them as many times as needed. She was very patient because it was a voice mail and it was not sounding right. She said in order for the online order to come through on their end I had to complete the voice recordings. I let her know I didn't want my family to have recordings that sounded like a robot. She suggested next time call the store to see if they have the white voice chips. She switched out my voice chip for a new recording. I liked how it sounded better on the white chips it was more clearer. She let me do the recordings again on them in the back where it was quiet. I swear I did it over a million times to get it right. Her and her co worker we're very friendly and when I was finished she let me know it would be a couple of hours before it came through on their end.I was called I think by Joan I'm sorry I forgot her name to let me know everything was ready. It was different staff members this time when I came in that helped me. I ended up getting 3 more pants I forgot to buy the other 3 pants I only had one on the online order. The girl that rang me up helped me squeeze the bears hands to make sure it was the right recordings and placed them in a big bag to carry out! Thank you AM staff Jessica and the other young lady there I did not catch her name and the staff around 6:15 pm who helped me! I was trying to hold back tears because my moms recordings kept playing when Jessica had to cut my bear open to replace the recording!I appreciate the staff there and thank you Jessica for letting me record so many times to get it right!
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April 2023 by Noah Martin
Our kids are having fun creating bears. Unforgettable experience.
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March 2023 by Michael W.
I'm happy to see all the exciting kids in the Build-A-Bear Workshop. The store is colorful. The store has lots of happiness and joyful kids and their families. They have lots of choices of bears or other animals' cloth dolls available in the store. I'm sure your kids will fall in love with some dolls there, and they are also making their dolls. I can't imagine how much fun they will have as they are watching their doll animal born in front of them. The prices are very similar to many years ago when Build-A-Bear Workshop had just opened. I didn't see any significant increase like everything else recently. So the cost to build an animal doll by your kid is more affordable than many years ago!
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February 2023 by Lauren Stinnett
This place is super cute. Located down by the JC Penny in the mall the store was clean and the staff were great. They have tons of animal options to stuff and clothes for whatever you pick. There's an option to add your own voice or sound to the animal or even a heartbeat which comes with the cutest heart ceremony. Price varies depending on your additions so it can get expensive but it is a fun experience.
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January 2023 by Yasmin Fuentes
Too small. No merchandise. Most of the bins to pick out the "bear" were empty.
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January 2023 by Mrs Critical K.
They didn't have anything we wanted. Very limited stuff. So we had to go elsewhere to get it hat we were looking for.
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December 2022 by Belica Dawkins
Great experience for the kids. They have a big selection of items, from clothing to shoes for the stuffed animal. They even get a birth certificate for it. It does take a little bit of time, so don't go in there in a hurry. There is only one staff member working and she was patient and friendly. You may not want to go in there if you have allergies because it is stuffy in there. I recommend it.
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December 2022 by Cataleya Arriaga
Great experience for the kids. They have a big selection of items, from clothing to shoes for the stuffed animal. They even get a birth certificate for it. It does take a little bit of time, so don't go in there in a hurry. There is only one staff member working and she was patient and friendly. You may not want to go in there if you have allergies because it is stuffy in there. I recommend it.
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November 2022 by Kellen G.
I was there during a party on the 19th (the saturday before Thanksgiving!) in the late afternoon. The poor staff of four was overrun by a lot of people when a large party came in. When the large party started it was apparent that the girl that was running the party was trying her hardest to keep the party together and entertained while she played games with the group and sung to them. Meanwhile, the other four staff members kept the store running. It's a pretty decent sized store but it seemed to be packed due to the party that took up a good percent of the store. Anywho, the staff was great! They tried their hardest to keep up with the amount of regular costumers that weren't part of the large party. The 30 minutes I was in the store with friends was a bit hectic but staff did their best to keep the lines for the stuffing machine and register going.
