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January 2024 by SnP
Employees at this branch are super helpful and nice.
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October 2023 by Eric Snow
I walked in to a practically empty bank on a Friday afternoon to open a new personal checking account. No customers waiting. They couldn’t manage to find anyone to help me for at least 30 minutes. VERY poor customer service. They should be staffed much better. There were no customers there and they still couldn’t help in a timely fashion, so I left. What is going to happen in an emergency, or maybe even just a normal banking request? Now I am not sure I should bank with Chase at all. Very disappointed. I guess new customers aren’t that important.
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August 2023 by Rosemary
Awesome bank, Brendon was super helpful.
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July 2023 by Rosemary Emike
Awesome bank, Brendon was super helpful.
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May 2023 by Tianwen Xu
This Chase branch office is amazing. Mr. Brendan Fortin is the most professional and friendly banker I have ever met in America. Really appreciate his help.
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March 2023 by Liliana H.
I came in for a cashiers check and was helped by Johnston! There were a few things going on with my accounts and he went the extra mile to clean things up and get me situated! He was very transparent and helpful. Thanks again, Johnston!
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August 2022 by no nope
they have always been good to me. quick, really nice professional. helped me with a banker when i was in a pinch.
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September 2021 by Kelleen T.
I came in to get some documents printed and was helped by Casey! She went the extra mile for me with excellent customer service. Thank you so much to Casey for helping me with my issue!
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September 2021 by Sierra Gage Boski
Dave was super helpful and successfully added me to a joint checking account. Customer service is amazing at this location.
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October 2019 by Lanika C.
Thank you Andrea and the gentlemen co-worker for all your help today ! Above and beyond phenomenal customer support and service! I've been coming to this location for almost 4 years now and this has been one to remember! Thank you both and wishing you continued success and growth!
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August 2019 by Victor Bath and kitchen
I have always received good customer service here
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May 2019 by Andrew Tiscareno
Staff is always friendly & personable!
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March 2019 by Kyle L.
One of the chase banks I sort of regularly visit, I probably would have given them a 4 star rating since I rarely have any complaints or problems until one of my last visits where the teller lost my check re-order slip so waiting around roughly a week and half or close to 2 weeks without any checks, I had to come back here only to find out they lost the slip and there wasn't an order for my checks of coarse. Overall, it's nice and clean inside and the tellers are friendly, but this mistake was untimely and could have been prevented.
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January 2019 by Jessee
Went there to close savings account.
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September 2017 by bekki l.
Worst Customer Service ever! I have to bank her for the company I work for so there is no way around having to bank with Chase, but I can honestly say I will never go to this branch again. I have been to this branch since May 2017 4 times and out of those 4 times 3 were very bad experiences. Yesterday my most recent visit to this branch I walked in and was totally ignored for a good 5 minutes, no greeting of any kind. As I am waiting another customer walks in and is immediately greeted and asked how he can be helped. I piped up and said I have been waiting to be helped as well. Upon leaving I let the teller know my displeasure and she simply dismissed me and essentially shooed me out the door. The manager of this branch needs to step it up in the customer service department otherwise they will most likely not be a branch manager for long.
