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December 2025 by Dr. O A
Pricing not transparent.
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December 2025 by Dr. A
The pricing was not transparent. Estimate and actual bill was $1500 more without my knowledge. Body scam
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November 2025 by The Nielsens
I can’t say enough great things about Caliber Collision! From the moment I walked in, Amanda greeted me with such a positive, welcoming attitude that instantly put me at ease. Her professionalism and kindness truly set her apart.
Rebecca went above and beyond throughout the entire process—communicating clearly, answering all my questions, and making sure every detail was handled with care. She turned what could’ve been a stressful situation into a smooth, reassuring experience. It's rare to find someone who not only excels at their job but genuinely cares about the people they’re helping, and Rebecca is absolutely one of those people.
If you need work done on your vehicle, do yourself a favor and ask for Rebecca. Her service is exceptional, her attitude is amazing, and her dedication shines through in everything she does. Highly recommend!
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November 2025 by Yasser
I had an exceptional experience with this collision center, and I want to give a special shoutout to Rebecca for her outstanding service from start to finish. My car was brought in for lift-gate damage, and she took ownership of the entire process with professionalism, empathy, and constant communication.
Rebecca kept me updated every single day on the repair status—something you rarely experience in the auto repair world. She made sure I understood what was happening at each step and went out of her way to ensure my car was completed in the shortest time possible without compromising quality.
The repairs came out perfect, and the level of care, transparency, and customer service I received was truly top-tier. If you’re looking for a collision center you can trust, ask for Rebecca. She turned what could’ve been a stressful situation into a smooth, reassuring experience.
Highly recommended!
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October 2025 by C C
I recently had to bring my car in after a rear-ending, and from the moment I walked into Caliber Collision, I was greeted by Rebecca, their representative, who turned what could have been a stressful ordeal into a seamless and reassuring experience.
Rebecca's high level of professionalism shone through right away—she listened attentively to my concerns, assessed the damage with a keen, technically astute eye, and explained every step of the repair process in a clear, concise, and detailed manner. Without overwhelming me with jargon, she broke down how they'd source OEM parts, the timeline for bodywork and painting, and even tips to prevent future dings, making me feel confident and informed every step of the way.
What truly set Rebecca apart was her friendly and warm demeanor; she wasn't just doing her job—she made me feel like a valued neighbor, cracking a light joke to ease my nerves while being incredibly accommodating with my schedule, including same-day estimates and flexible pickup options. Her communication was spot-on, with follow-up texts updating me on progress, so there were no surprises. The repairs were completed ahead of schedule, and my car looks better than new!
If you're in need of auto body work, Caliber Collision—and Rebecca in particular—is your go-to. Highly recommend for anyone wanting top-notch service wrapped in genuine care. Thank you, Rebecca—you're a gem!
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September 2025 by Britney Trede
Reesa and Amanda were AMAZING! They made me feel more like I was a family member getting my car repaired versus a customer. They were honest about costs and did everything they could to make sure my car was done earlier than anticipated.
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September 2025 by Tung Le
Very friendly and courtious service.
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September 2025 by Sahana Nagabhushan
Great customer service by the women here!
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August 2025 by Jennifer Horn
Caliber provided the best customer service experience I’ve had anywhere. They were friendly, knowledgeable, and kept me up to date through the whole process. Our car looks like no damage was ever done. I felt like family even though we just met.
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August 2025 by Sergey Bocharov
Rebecca and the team did an excellent job! I highly recommend this shop!
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July 2025 by Greg Leetch
Great service and excellent repair work. Would use Caliber again, but hope I don't need to!
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July 2025 by Kartar Raj
Job Done Quick and neat . Returned the car clean in and out.
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July 2025 by Dennis Daniels
Almost cost me 8k and my car due their poor estimate. after getting in a small accident and bending one of the suspension arms on my bmw insurance had the car brought here. they proceeded to estimate thousands of dollars in electrical work for a dsc light on the dash which was just simply due too the car being out of alignment and estimated another several thousand dollars to replace the sub frame without even taking the plastic skid tray off the bottom to look at it. this along side their extremely inflated estimate for the body work caused the insurance to total my car so I ended up just canceling the claim and paying out of pocket to fix the car which will only cost me around 3k. Also when I went to go pick up the car I noticed a pile of food crumbs in the passenger seat, I am assuming one of their employees decided to have their lunch break in my car and forgot to clean up after themselves which just shows their level of professionalism and how much they car about your car. I would never in a million years willingly take my car here and I am honestly glad these people didn't end up working on it.
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June 2025 by Scottman
This is the fastest body shop I’ve ever been to and the work looks to be top-notch… my service writer, Reasa, was super helpful and they kept me informed the whole process it took less than a week to get my car repaired. I am very surprised and pleased with the level of service that I received.
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June 2025 by Karthik Vasishta Ramesh
This review is long overdue. I had to get my car fixed after a minor incident (years ago now). Although they fixed my Toyota Camry just fine, they offered to change my battery as they claimed it was dead (it was not) & they asked me to pay cash for it. This seemed concerning. I would not recommend them.
