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August 2023 by S
My go-to shop for my BMW for many years. The owner is very honest and professional, someone you can trust to fix your car's problem at a fair price.Services: Electrical repair
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January 2023 by P
This shop doesn't accept new customers.Edit based on the owner's response:Their policy might have changed. Therefore my review is just based on my experience in early 2022 and might not apply today..This shop didn't accept new customers a few months back when I asked. Since I got declined at that time, I will maintain a 1-star for my experience.
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November 2022 by Steve T.
Been going here for years. If you're looking for an auto service shop that's reliable and honest, look no further!
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October 2022 by Juiming Chang
Great to have a local mechanic you can trust. Highly recommended!!
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August 2022 by Deuces R.
They don't take walk-ins or new customers. Just asked a simple question about some tires, but didn't get any help. I shopped around the same building and found a different business who were more informative and provided some options for me to choose from.P.S. Person I talk to at Elite Auto Service & Repair was very rude.
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August 2022 by Clifford M.
Cyrus the owner is a first-class automobile mechanic. From brakes and suspension work, electrical diagnostics, oil changes, radiator cooling, serpentine belts, power steering, etc. My only choice is Elite Auto Service & Repair of Dublin, Ca.My 2010 370Z Nismo has only been serviced by Cyrus for the last five years."Fellow Yelpers" Do yourself justice. Set an appointment and be on time. The shop is never hurting for work and always busy. Thank you again, Cyrus. Clifford of Pleasanton, Ca.
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July 2022 by Chen Yuanyuan
The owner is the most trustworthy business man I have ever seen. Dealer exaggerates the problem, he tells what it truly is and what you should really do. Will take all my auto needs to here!
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April 2022 by JulZ33s
Elite Auto Service is one of the best car maintenance shops that you can ever be to. I have been here for the past 3 years for regular maintenance for my Subaru. As of 4/6/22, you have to text them to schedule an appointment and it takes a week to be scheduled. The owner/ mechanics are very honest. They will give you an estimated price before the repair and work things out with you. In the process of being repaired, they send me pictures and texts of other problems with my vehicle. Once the repair has been made, the owner explains the cause of the problems and why the repair has been made. Please continue to support this business and choose here to repair your vehicle!Service: General repairs & maintenance
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April 2022 by Julian Y.
Elite Auto Service is one of the best car maintenance shops that you can ever be to. I have been here for the past 3 years for regular maintenance for my Subaru. As of 4/6/22, you have to text them to schedule an appointment and it takes a week to be scheduled. The owner/ mechanics are very honest. They will give you an estimated price before the repair and work things out with you. In the process of being repaired, they send me pictures and texts of other problems with my vehicle. Once the repair has been made, the owner explains the cause of the problems and why the repair has been made. Please continue to support this business and choose here to repair your vehicle!
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March 2022 by Patrick C.
Cyrus is the most honest car technician iv ever had the pleasure of doing business with. He is also incredibly thorough. I came in for an oil change, ended up with a transmission mission fluid change, break and spark plug inspection.
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January 2022 by Grant Liu
High quality of services, and they use only genuine OEM parts. The service charge is very reasonable (do your due diligence to shop around and you'll know). The owner is very honest. No BS. He always walks extra miles to ensure my car is in top condition. He currently doesn't accept any new customer due to pandemic and labor shortage.
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November 2021 by Tim K.
The owner Cyrus has become terribly rude all of a sudden. I am a long time customer but for some reason when I reached out after my wife car completely died and needed to be dropped off at his shop, he berated me to texting him (which I have done for years) rather than calling. When I called no one picked up and I let him know that no one picked up. He responded back "I am f**#ing busy!!" Super disappointed in how he treats customers.
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September 2021 by Yidong L.
Because of the pandemic and working from home, I did not change my car for a while. Although I did not drive my car much in the last two years, the signal light was on and it was due for the oil change and a regular check.I made an appointment with a car garage at 10 AM on a Saturday. I dropped my car there at 9:30 AM, but at 11:30 AM, my car was still at the place I parked it. At 12 PM I asked the front desk person whether he could speed up the service and by 1 PM the oil change was done. The technician notes is totally unreadable, but many parts of my car was marked for repair. I made an appointment with Cyrus at Elite auto service. He was so busy that the appointment was two weeks away. When I brought my car to Elite in a Friday afternoon, Cyrus carefully checked my car and told me some of my car parts are worn out, but they are still functioning well. He told me there is no risk to worry about my car at current stage and I do not need to replace anything of my car. While I really appreciate Cyrus being so honest as an auto service owner, I offered to pay him some money for his car examination time. He did not take my car examination pay and changed an aging plastic pipe for me to earn his money.When I made the appointment with Cyrus, I felt the appointment two weeks away was a long time to wait.Now, I feel it is worth to work with a honest person with 2 weeks of waiting, especially for the repair of a used car.
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May 2021 by Ling K.
Cyrus was recommended to us by friend and since the first maintenance a few years ago we have relied on him to take care of our cars. High quality, quick and reasonable charges. He's straightforward and efficient though, better be prepared with questions and requests before you go.
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February 2021 by Katrina C.
I cannot say enough good things about Elite Auto Service & Repair! We've been taking our CRV here for a couple of years now, and this was our first appointment since the pandemic started. The owner, I believe his name is Cyrus, impressively handled both the administrative scheduling of our appointment and all the car repairs himself. He is very knowledgeable, and professional. If you're like me (and not so great with cars) he helps you really understand what's going on. He explained each issue with detail and topped off everything. Since he didn't do wheel alignment repairs, he referred me to another place that charged fair prices. It's incredibly refreshing to have someone who is on your side and not just trying to get more money from you.They're as busy as they were pre-covid, so I would schedule your appointment ahead of time. The best way to make an appointment is to leave him a message or text the phone number and he will get back to you! Small busineses everywhere are suffering losses, either due to lack of staff or lack of foot traffic. So whether you're local or just trying to find a reputable auto repair place, please consider supporting this small business. Cyrus knows what he's doing, and he'll take care of you and your car!
