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August 2025 by Rachel
show up early. pulled up at 7:45 and they were closed
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July 2025 by I'm HIM
Great Service & good work space.
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June 2025 by Trevor Steiner
Tyler was so helpful with printing items.
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June 2025 by tiffx tiffx
love this place its easy and cheap to get copies print stuff I even bought a thumb drive that plugs directly into my phone for $10 and then I plugged the thumb drive into the giant copy machine to print the files that I copied from my phone onto the thumb drive. nice friendly helpful staff. usually busy lots of happy customers.
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May 2025 by Janice Spraggins
Customer’s service is not pleasant.
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May 2025 by Arielle Dixon
If this was the last FedEx on the planet, I’d go to UPS. Literally the least helpful place. The people are not knowledgeable and it seems like every time I come here to give them a chance I leave more frustrated than necessary for shipping/printing needs. Go to San Ramon or Livermore. It’s worth the drive.
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May 2025 by Eris
Amazing customer service. I had two large shipments and Mo was extremely polite, professional, and patient. Would absolutely recommend coming here.
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March 2025 by Patti Price
I recently worked with Fed Ex Office- Pleasanton, to fulfill a large order of foam board signs for work. I had no idea what I was doing and ended up speaking with this location several times to ask questions. Every time I called, everyone was super professional, helpful and reassuring! Special shoutout to the manager, Ricky, who even helped me figure out formatting needs!!! Thank You, Fed Ex Office- Pleasanton!!
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February 2025 by Bernabe Rivera
Excellent customer service by Tyler. He was really patient with me and helped me find everything I needed.
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February 2025 by L Jack
I came here for a drop off today. The lady in red was very rude and disrespectful. She ruined a wonderful Friday. Will not come to this store again.
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February 2025 by Jiachen Chu
Really nice staff at printing!
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January 2025 by Pavitra K
Don’t know why they changed the delivery time. With in one day they changed it to three times. Very poor customer service. Not recommended.
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January 2025 by B L
This is more a review of FedEx's company policy and less the employees of the store. You need an account to use their services but they don't let you create an account, so no point in visiting. Good thing UPS was able to help.
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December 2024 by Cheng Jinfei
Pretty smooth experience
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December 2024 by Christina Peterson
Don’t ship anything international from this location. Agents won’t bother to type in the details of your package, therefore causing delays and piles of paperwork when your package gets stuck at customs. The UPS store is so much better than this and always good at filling out the forms correctly. I REGRET not using UPS this one time to send my Xmas gifts to my Canada family. Such an unnecessary pain to deal with.