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March 2024 by Cynthia Verduzco
Elliot was super knowledgeable, kind and helpful! My experience was AMAZING. I’m recommending all my friends and family to come here . Though my main person was Elliot all the other employees were super attentive and I can see they were helping everyone out in such a kind manner. Store was clean and they had free coffee parking was easy and overall I had a great experience will be back soon !
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February 2024 by pantsworks514
It's been awhile (pre-COVID) since I last came here. I remember the experience being enjoyable and effective, which is why I made the relatively long drive to come here vs. stores closer to home. Sure enough, the process was just as good and I came away happy with my purchase! Their outfitting process provides lots of good data about how I walk and they do a good job of explaining the results. There ended up being three options to choose from that all felt good but were clearly different. It made me feel very good about my choice. The lady who helped me was nice, courteous, and knowledgeable. I overheard the other guy working and he seemed equally proficient. I would've been happy with whomever served me.Make sure you get on the wait list before driving over! The outfitting process takes awhile per person so you could end up being there for an hour or more if there are a few people ahead of you. If you ended up in this situation, go check out the rest of downtown Pleasanton though. There are lots of shops to suck up the time.I'll definitely be coming back to buy replacement shoes from here. Thanks for your help!
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February 2024 by Bryan Nguyen
Great customer service. I was in and out about 15mins which was amazing, considering they said it may take up to 40 mins. The shoe I bought was a perfect fit, and feels amazing.
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February 2024 by Christina Cefalo
The best customer service and no judgement if something doesn’t work out. Also the rewards program (I think that’s what you would call it) is top notch!
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February 2024 by Saad Saad
Great customer service from start to finish! Best return policy I've ever experienced!!!
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February 2024 by Jessica Lloyd
Thank you for your recent purchase at Fleet Feet Pleasanton!We value your opinion and would love to hear about your recent visit. Please take a moment to complete a short survey.First off, on a scale from 0 - 10, how likely are you to recommend Fleet Feet to a family member, friend, or colleague?0 = Not at all likely...10 = Extremely likely10Please tell us why you gave us that rating?I had never been to Fleet Feet before and just happened to wander in as I needed a new pair of good shoes. The gentleman that helped me was so friendly and extremely knowledgeable. He definitely taught me a LOT about shoes that I never knew. I ended up leaving with a new pair of shoes and insoles to help with arch support. This is hands down the best fitting and most comfortable pair of shoes I've ever worn. I will definitely be back and will be letting all of my friends and coworkers know about the amazing, custom service this establishment provides! ?
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February 2024 by Ting Hsiao
Great service shoe related. Great selection. They also do analysis on how you walk, from there suggest you right size and kind of shoes best fit you. Only downside is lots customer not enough sellls
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February 2024 by Jeffrey Hosier
Great experience at Fleet Feet. They always shine!
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February 2024 by Dave Gilbert
excellent customer service and knowledgable staff make FleetFeet a great choice when shopping for running shoes, accessories, and related!
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February 2024 by Amanda Lopez
Finally decided it was time to invest in myself decided to get fitted for shoes and insoles ! Game changer! Elliot was awesome super friendly very knowledgeable and understanding! Thank you!
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January 2024 by Fred Dean
Specialty store for 'athletic' shoes and other accessories. If you're shopping for hard to fit shoes, make an appointment as they spend alot of time making sure you get the right shoes for you ?.
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January 2024 by Angela Gervasoni
Always great customer service when at this store. They really take the time to help you find your perfect fit.
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January 2024 by Arindam Sarkar
Mathew was extremely knowledgeable and helped me quickly to arrive at my optimum shoe that fit me well.
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January 2024 by Basma Shahadat
Had great experience to get my quality walking shoes from this store. Mathew was great in helping to find out the right type according to my foot anatomy. Will come back again.
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January 2024 by Lisa Avila
Great service!
