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August 2023 by Janice D.
Service is very good here, but really irritated - just got notice that they raised my rent 20%. I've rented there for years, but now I'm not so sure. An occasional increase would've been easier to swallow than this steep increase. Just be prepared for that possibility if you rent from them.
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August 2023 by Laura Wedemeyer
Staff are very nice.
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February 2022 by Mark Kevin C.
Love this place, good pricing and excellent personnel. I highly recommend this facility!
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September 2021 by Daniel Ramirez
Never been lol
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May 2021 by Michael C.
Easy set-up, amazing customer service with Josh. Great location and a tremendous value for the space. Couldn't be happier! A+++
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January 2020 by Car Vis
Josh is awesome. I've been a customer twice in 3 years and always top notch service.
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December 2019 by Briana A.
Sad not to be a customer anymore but I will definitely come back here when I need to store again. Amazing customer service from Anita and John from when I first signed up, every time I called or walked in and had a question. Amazing location, clean landscaped grounds. Every time my husband and I would come to drop off or pick up we would walk the trail and take our kids to the Val Vista park right next door. Would recommend to anyone who is looking for an affordable, quiet, clean storage facility.
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November 2019 by Cali Girl M.
I've been storing here for over 3 years and I haven't had any issues.. the price is right and so is the management. The couple that works there are friendly and super cool. The place is clean, nice and it's super close to the freeway so it's easy access. I like my storage place there and if you pay 11 months in advance, they give you 1 month for free. Plus I noticed that they have a free van rental and I recently put a new unit on reserve because I filled my other one and they offered the van to me, for free!!! I just love how accommodating they are.
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July 2019 by Damian Bramlett
I occupied a storage space here for many years and always found the staff to be nice and prices were reasonable. They keep the facilities looking nice and I believe they now offer free moving vans to clients.
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September 2018 by Eric H.
Best DIY Storage in Pleasanton/Dublin/Livermore! 1. Location. The location is just off the highway, convenient. 2. Price. The 5'x5' price (50$) was at the price floor in the Pleasanton/Dublin/Livermore market; the 5'x10' price was only 64$, which was unmatched in the Pleasanton/Dublin/Livermore market. 3. Specials. Lock-it-up Storage offered three specials, which is two more specials that Dublin Security Storage, the closest competitor in this feature. A) 1$ for first month, B) 50% off for first 3 months, & C) 64$ for first six months. 4. Anti-Vermin. Poison was in the two units that I inspected. 5. Clean. The floor of the two units that I inspected were clean. 6. Light. Both Central Self-Storage and Lock-it-up Storage have a light in the 5'x10' units, but only Lock-in-up Storage has a light in both the 5'x5' units.
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March 2018 by Erica L.
I love this place. Never an issue. The staff is friendly, knowledgeable and always accommodating. They have great prices and it's safe too. Onr of the things I love when I come to my unit is the beauty and cleanliness. The facility is kept up at all times. I would highly recommend Lock It Up to anyone.
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February 2018 by Debbie Crawford-Powers
Great facility.....
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January 2018 by Ruben P.
Been storing here a while now, the place is always clean, and I would recommend to anyone. The managers are nice and friendly and the bathrooms are always nice. Good rates, would rent again. Location is easy and right off the freeway too so it's really convenient. Happy renter!
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September 2017 by Alicia M
Wonderful customer service. Friendly, inviting, safe feel. Very well maintained. I love this management team.
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September 2016 by Erica Ledda
The staff is the best, it's clean and safe.
