MAC Cosmetics at Stoneridge Mall in Pleasanton offers a welcoming environment for makeup enthusiasts of all levels. Customers have consistently praised the friendly and professional staff, who provide exceptional customer service. Many visitors have highlighted their positive experiences with team members like Jalpa and Miguel, who are known for their helpfulness and expertise. They assist with makeup applications, shade matching, and provide valuable tips on techniques such as smokey eye looks and eyebrow shaping. The store features clean displays and testers, creating a pleasant shopping atmosphere. Customers appreciate the opportunity to try out new products and receive personalized guidance, which enhances their confidence in using MAC products. The convenience of services like one-on-one appointments with artists, as well as options for online orders and in-store pick-up, adds to the overall positive experience. Parents with children have also noted the staff's kindness and attentiveness, making visits enjoyable even when time is limited. Overall, MAC Cosmetics at Stoneridge is recognized for its excellent service and a wide range of quality products, ensuring that every customer leaves satisfied and eager to return.
The sales associates were knowledgeable and attentive
September 2024
Was looking for some items and Laurie was so helpful and friendly. She made good suggestions based on what I was looking for and she did not make me feel rushed. I appreciated her help so much! Thank you Laurie ( I hope I spelled your name right! )
April 2024
Thank you Jessica L. for providing excellent customer service this past weekend. I really appreciate it!
