Macy's, a historic department store established in 1858, is known as the Great American Department Store with over 740 locations across the country and an online presence. The Rogue Valley Mall store offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Many shoppers praise Macy's for its large variety of products and helpful staff. The perfume department is especially appreciated for personalized service, with staff members providing genuine assistance and guiding customers through extensive collections. Customers also note the friendly attitude and professionalism of Macy's employees, making shopping experiences enjoyable. The store's return process is described as smooth and patient, even when issues arise, such as incorrect shipments. Some visitors mention changes in store layout and product focus, like expanded mattress sections and reduced men’s shoes and china sections, which affected their satisfaction. Overall, Macy's is seen as a high-end store with a wide selection and friendly staff, especially valued when visiting the store for perfumes, returns, or browsing a broad range of products.
Macy's has some of the best merchandise and for a decent price, exspecially on sale. The emloyees are usually respectful. The store is comfortable. The app has even more availability of merchandise and it's easy to pickup here or return here.
July 2026
Huge back stage. Lots of choice. We'll maintained and helpful staff.
July 2026
Sel and Adrian went above and beyond to make sure we had the best shopping experience. Thanks to their patience, professionalism, and great recommendations, we found the perfect outfit and shoes. Outstanding customer service!
