Murphy's Paw is a highly recommended local pet store known for its friendly service, wide selection, and support for the community. Customers appreciate Caro, an employee who goes above and beyond to help find allergen-free raw food and alternatives when items are backordered. The store offers fresh, high-quality frozen food, often ordered regularly by staff, ensuring better freshness than large chain stores. Supporting Murphy's Paw is seen as a way to support a small business that keeps money within the community. The store provides a great variety of unique toys, healthy treats, gadgets, and clothing for dogs, making it a popular destination for pet gifts. Many customers mention the store’s helpfulness in ordering items not normally in stock, with staff willing to hold products until pickup. The clean, well-maintained environment accommodates busy times and frequent dog visits without issue. While some items can be pricey, the quality is considered worth it. Murphy’s Paw is also praised for its excellent customer service, helpful staff, and a wide array of food and supplies for both dogs and cats. Customers often find new, interesting products here and appreciate the store’s dedication to providing a positive shopping experience. Overall, it’s a must-visit shop that combines friendly service, quality products, and community support in downtown Pleasanton.
